About the position

Serves as a liaison between the dealership and our customers and represents the dealership at various public relations events.

Job Duties Include

• Supervises all vehicle deliveries, ensuring that each customer is informed of the vehicle's warranty details, maintenance requirements, and features, particularly those related to safety.
• Introduces customers to service and parts personnel, indicating shop location and hours of operation.
• Follows up with all sales and warranty customers within 48 hours to ensure customer satisfaction.
• Develops and monitors the results of a dealership customer service questionnaire.
• Stays up-to-date of upcoming community events and considers ways in which the dealership might participate.
• Coordinates special dealership events and promotions.
• Implements customer satisfaction programs.
• Strives for high ranking on manufacturer surveys. Monitors results frequently.
• Informs salespeople of their individual performance scores and makes suggestions for improvement as needed.
• Assists service customers during the morning service rush, when possible.
• Maintains a professional appearance.
• Other tasks as assigned

Qualifications

· Have an enthusiastic attitude with high energy throughout the workday

· Excellent communicator with customers and team members

· Great customer service skills

· Have a fantastic work ethic, both persistent and to be of service

· Available to work flexible hours and on weekends

· Ambitious spirit

· Professional, well-groomed personal appearance

Job Types: Full-time, Part-time

Pay: $12.00 - $18.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 1 year

Shift:

• 8 hour shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Work setting:

• In-person

Ability to Commute:

• Brownsville, TX 78526 (Preferred)

Ability to Relocate:

• Brownsville, TX 78526: Relocate before starting work (Required)

Work Location: In person