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Job Description
Tidewater Community College has served South Hampton Roads both students and employers for 50 years. It has grown from 1 campus into a regional educational and economic force.
TCC is the largest provider of higher education and workforce services in Hampton Roads, enrolling nearly 28,000 students in 2019-20.
Founded in 1968 as a part of the Virginia Community College System, Tidewater Community College (TCC) services South Hampton Roads with 4 campuses in Chesapeake, Norfolk, Portsmouth, and Virginia Beach, 7 regional centers and 2 important cultural institutions.
Of South Hampton Roads residents enrolled in higher education 36% enrolled at TCC. TCC’s institutional accreditation is affirmed through 2027 by the Southern Association of Colleges and Schools Commission on Colleges.
Reports directly to the Campus Supervisor. Performs on-site and in-shop inspection, installation, testing, and repair of Audio Visual and microcomputer devices and peripheral equipment in support of a multi-vendor, multi-protocol, voice, video, and data network.
Provides professional, courteous, and timely end user support to the college’s staff, faculty, and students. Accountable for maintaining the security and confidentiality of any proprietary or sensitive information or data in any medium regarding the college or its students, faculty, or staff.
Accessing or disclosing such information or data must be deemed necessary for the performance of one’s job responsibilities and must be authorized by the employee’s supervisor.
Assists in ensuring desktop standardization, and performance. Utilizes diagnostic and data recovery software to install, setup, and configure common application software packages and operating systems (i.
e. Microsoft Windows 10 and Macintosh). Assists in performing setup and maintenance of network interface systems (i.e. Ethernet, Fast Ethernet, etc.
Tests wiring, IP telephone equipment and peripherals for switched and non-switched services (voice, data, and video). Install and test Audio Visual Equipment (Control Systems, Amps, TVs, cameras, Microphones).
Duties include, but are not limited to, interpretation of written requests; coordination of work with customers; installation or repair of requested services;
documentation; interaction / communications with Telecom, Network, and Support Specialists regarding such services, providing first level customer support, and completion of appropriate paperwork.
This position has been designated an essential position. The employee filling this position may be required to report to work or otherwise fulfill the responsibilities of the position in the event of a college / campus closure due to weather or other emergent condition(s). Special Assignments
May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.
KSA's / Required Qualifications
Additional Considerations
Last updated : 2024-04-28
Full Time
$54k-73k (estimate)
04/29/2024
05/09/2024
tccworkforce.org
Suffolk, VA
25 - 50
The job skills required for Installation technician include Installation, Repairing, Telecommunications, Written Communication, etc. Having related job skills and expertise will give you an advantage when applying to be an Installation technician. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Installation technician. Select any job title you are interested in and start to search job requirements.
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To become a installation technician, typically requires an associate's degree.
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