The Senior Data Analyst in this position will provide reporting and analytical insight to support to the Client Services Group by means of standardizing and automating operational and performance metrics and reporting. We’re in search for a seasoned analyst/developer with experience in providing reporting and has a strong technical mindset of solving complex analytical problems. This candidate will need to have an expert-level grasp of SQL, understanding data and database technologies and be able to develop visualizations that assist business leadership in understanding patterns, dependencies, and interconnections of key metrics. The qualified candidate will be a highly motivated individual who has a passion for developing innovative/creative solutions in a fast-paced environment. This individual must be a self-starter who possesses exceptional technical and critical thinking skills, the ability to work independently, and must have excellent oral/written communication skills. Key Responsibilities and Duties Design and execute data extract/transform/load (ETL) scripts and environment migrations. Develop business intelligence reporting for the Individual Client Solutions production teams and supporting areas, including historical data trend analysis and visualizations that identify process improvement opportunities. Using a combination of database and web technologies to deliver web-based self-service interfaces ranging from corporate-level scorecard metrics down to the performance of individual client services representatives. Partner with business areas to define critical reporting needs and provide guidance regarding the availability of data and set expectations around delivery of results. Work with our IT partners in establishing access to data sources, obtaining definitions of data sets, and ensuring the reliability and accuracy of information. Ad-hoc analyses that span multiple databases of potentially mixed levels of normalization and “cleanliness”. Provide support for development and infrastructure issues surrounding the availability of reporting platforms. Prioritize the development, maintenance, and support of multiple projects simultaneously. Find creative and simple solutions to complex reporting problems. Assist with special projects, data maintenance, and other day-to-day tasks. Analyze data and present results to both technical and non-technical audiences. Effectively manage workload by prioritizing ad-hoc requests, development efforts and analysis. Educational Requirements Bachelor's Degree Required Work Experience 3 Years Required; 5 Years Preferred Physical Requirements Physical Requirements: Sedentary Work Career Level 7IC Required Skills 3 or more years of IT related experience Mastery of SQL and strong understanding of data relationships/ relational databases, experience working with large datasets Proficiency of ETL concepts, and experience using multiple tools/programming languages Ability to multi-task and operate independently under strict time lines Support reporting and analysis of key business metrics Preferred Skills Independent worker and problem solver Ability to manage change in a highly dynamic environment Knowledge of oracle database administration Knowledge of other programming languages like Python and PHP is a plus Knowledge of Tableau and/or intermediate web design Base Pay Range: $82,800/yr. - $138,000/yr. Actual base salary may vary based upon, but not limited to, relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location. In addition to base salary, the competitive compensation package may include, depending on the role, participation in an incentive program linked to performance (for example, annual discretionary incentive programs, non-annual sales incentive plans, or other non-annual incentive plans). _____________________________________________________________________________________________________ Company Overview TIAA is the leading provider of financial services in the academic, research, medical, cultural and government fields. We offer a wide range of financial solutions, including investing, banking, advice and education, and retirement services. Benefits and Total Rewards The organization is committed to making financial well-being possible for its clients, and is equally committed to the well-being of our associates. That’s why we offer a comprehensive Total Rewards package designed to make a positive difference in the lives of our associates and their loved ones. Our benefits include a superior retirement program and highly competitive health, wellness and work life offerings that can help you achieve and maintain your best possible physical, emotional and financial well-being. To learn more about your benefits, please review our Benefits Summary. Equal Opportunity We are an Equal Opportunity/Affirmative Action Employer. We consider all qualified applicants for employment regardless of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other protected status. Read more about the Equal Opportunity Law here. 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For Applicants of Westchester residing in Brazil (Portuguese), click here. TIAA started out over 100 years ago to help ensure teachers could retire with dignity. Today, many people who work at not-for-profits rely on our wide range of financial products and services to support and strengthen their financial well-being.