Role: FAW ENVIORNMENT ADMIN
Location:100% Remote
Duration:12 months
Required
OCI - Strong here.
ESS Jobs - MUST HAVE. No idea what the environment is running. Can this be reduced? Is this a bottleneck?
IAM - Nice to have. (At least an understanding)
Attention to detail
Cloud engineering skills
FAW required
Soft skills: Must be a driver! Need to show ownership of work and work with little direction. Self sufficient
Stock JD:
The scope of work is to assist with the management of an existing work intake process for IT infrastructure requests.
This process is built using Service Now and Azure Dev Ops capabilities and the work effort would include
(1) the intake, triage and management of work requests
(2) communication to assignment teams and customers
(3) assessment of process for improvements.
Experience Required:
IT Infrastructure projects such as Server, Telecom, Network, Data center migration, refreshes
Working within a hospital setting that has 24x7 patient care
Communicating status updates with customer stakeholders and project teams
Demonstrated strong organization, communication and interpersonal skills
Process Execution: Management/support of intake process, including triage of requests and communication.
Process Improvement: Ability conduct process assessment and redesign (looking at current state and recommending future state).
Tooling Skills: *Familiarity of Service Now and Azure DevOps capabilities will be key as the process leverages them both.
Service Now (doesnt have to be in depth on everything, but experience with things such as request forms, assignment groups and general navigation/use
Azure DevOps Kanban boards and general navigation/use
Education:
Bachelor's degree and training/experience in Information Technology or Business Management,
OR
Associates degree with 2 years of technical experience.
Job Summary:
This position serves as a liaison primarily to internal IT Divisions.
Routinely interacts with IT vendors and provides technical interpretation for required services.
Independently manages multiple small to single medium-scale IT internal business projects from inception to close, including resource management, risk identification and mitigation, quality assurance and change control.
Ensures communication between and among business proponents, stakeholders and IT management regarding assignments.
Contributes and leads improvement efforts of established guidelines, tools, templates and methodologies.
Continuously demonstrates effective use of group facilitation, team building and conflict resolution skills.
Tracks and communicates work unit activities and has broad general knowledge of information technology and institution activities.
Participates in or leads process or quality improvement efforts.
Notes from call:
This person will be managing their environment. Monitoring and making recommendations on ESS jobs. Strong OCI/cloud engineering skills
More technical than techno functional.
Thanks & Regards,
Ramyasree
US IT RECRUITER
Thought wave Software and Solutions
314 N. Lake St, Suite 6, Aurora IL 60506
Desk:
Email:
LinkedIn:
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