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The Environmental Services (EVS) Shift Manager is responsible for supporting the EVS Director and Operations Managers in the oversight, and day-to-day facilitiesrsquo; EVS Department operations. The Shift Manager successfully coordinates and manages all operational activities as directed by the EVS Director and THOMAS JEFFERSON UNIVERSITY HOSPITAL Leadership.

The Shift Manager works collaboratively with all levels of hospital leadership teams; ensures productivity improvement objectives are met, while cultivating service/product quality, and customer and patient satisfaction; and implements effective cost reduction plans and processes that support Hospital EVS goals, objectives, strategies, policies, and procedures. The Shift Manager ensures the EVS Director and Operations Managers are kept abreast of issues or problems impacting program efficiencies and effectiveness. This position develops and trains talent to ensure program quality, sustainability, long-term growth, and development is obtained; and leads by exemplifying the Mission, Vision and Values of THOMAS JEFFERSON UNIVERSITY HOSPITAL.

The Environmental Services (EVS) Shift Manager:

• Interacts with co-workers, visitors, and other staff consistent with the values of Jefferson.
• Knows, understands, incorporates, and demonstrates the Mission, Vision, and Values in leadership behaviors, practices, supports and endorses senior leadership decisions, goals, objectives, and strategies.
• Works under the leadership of the EVS Director and Operations Managers, manages the day-to-day shift operations of the EVS department, and ensures program service support objectives are met. Provides a work environment that fosters positive energy, creativity, and teamwork among staff across all assigned areas; and provides operational and technical support to the EVS staff in support of the overall EVS program management. Coordinates within assigned Hospital unit(s) to ensure:
• Implementation of core program systems (Cleaning Practices and protocols, auditing tools, competencies, etc.) are met;
• Rounding and performance observation/inspection results are documents, and that employees have the tools and equipment they need; and Staff schedules and daily work assignments are complete.Implements and manages established Quality Improvement Program and Evaluations, inclusive of the cleaning, safety and infection control, and reviews Customer Satisfaction Survey scores for discrepancies and overall EVS customer and patient satisfaction; and prepares Performance Improvement Plans (PIP) where necessary to resolve issues/concerns and address program quality deficiencies.
• Interviews, recommends staff hiring, mentors, and supervises unit staff as directed; and fosters the development of diverse teams as appropriate.
• Monitors, reviews and approves EVS staff timekeeping and related reports in accordance to applicable Thomas Jefferson University Hospital policies and procedures.

HS Diploma or GED required

College Degree preferred (Associates/Bachelors)

Certified Healthcare Environmental Services Professional (CHESP) certification or equivalent preferred

Experience in institutional management or staff supervision; minimum of 3 years progressive experience in the field of Housekeeping and Environmental Services, healthcare preferred.

Computer Skills to include: Microsoft Word, Excel, Outlook and PowerPoint.

Covid Vaccination is a requirement for employment at Jefferson for employees working at Jeffersonrsquo;s clinical entities or at the University. If you are not currently vaccinated you will be required to receive the vaccination prior to hire date if you are offered employment, unless you request and receive an approved medical or religious exemption from Jefferson.

Jefferson includes Thomas Jefferson University and Jefferson Health, a dynamic university and health system with broad reach across the Delaware Valley. Jefferson is the second largest employer in Philadelphia and the largest health system in Philadelphia based on total licensed beds.

Through the merger of Thomas Jefferson University and Philadelphia University in 2017, our University includes ten colleges and four schools. We are an NCAA Division II university and an R2 national doctoral university offering undergraduate and graduate-level programs that provide students with a forward-thinking education in architecture, business, design, engineering, fashion and textiles, health, medicine and social science.

Jefferson Health, the clinical arm of Thomas Jefferson University, has grown from a three-hospital academic health center in 2015, to an 18-hospital health system through mergers and combinations that include hospitals at Abington Health, Aria Health, Kennedy Health, Magee Rehabilitation and Einstein Healthcare Network. We have over 50 outpatient and urgent care centers; ten Magnetreg;-designated hospitals (recognized by the ANCC for nursing excellence); the NCI-designated Sidney Kimmel Cancer Center (one of only 70 in the country and one of only two in the region); and one of the largest faculty-based telehealth networks in the country. In 2021, Jefferson Health became the sole owner of HealthPartners Plan, a not-for-profit health maintenance organization in Southeastern Pennsylvania. We are the first health system regionally to create an aligned payer-provider partnership.

Jeffersonrsquo;s mission, vision and values create an organization that attracts the best and the brightest students, faculty, staff, and healthcare professionals, as well as the most visionary leaders to drive exceptional results.

• OUR MISSION: We improve lives.
• OUR VISION: Reimagining health, education and discovery to create unparalleled value
• OUR VALUES: Put People First, Be Bold amp; Think Differently and Do the Right Thing

As an employer, Jeffersonmaintains a commitment to provide equal access to employment. Jefferson values diversity and encourages applications from women, members of minority groups, LGBTQ individuals, disabled individuals, and veterans.