Oversees the casino activities during an assigned shift. Coordinates with departments to ensure total customer satisfaction and operational efficiency. Ensures compliance with federal and state gaming regulations. Maintains visual presence on casino floor. Enforces corrective action against individuals caught cheating. May require a high school diploma or its equivalent. Typically reports to a head of a unit/department. Manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approv ...ed budgets. Has full authority for personnel actions. Extensive knowledge of department processes. Typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required.More Show Less
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SUMMARY DESCRIPTION. Casino Shift Managers are responsible for ensuring the shift runs with the utmost efficiency, working to optimize gaming revenue, enhance the Guest experience, and maintain integrity. Their role involves strategic management of all casino activities, oversight of Team Members, and ensuring compliance with all regulatory requirements. ESSENTIAL JOB FUNCTIONS/DUTIES. Provide exceptional Guest service while maintaining a positiv...
Summary. Under the direction of the General Manager, responsible for facilitating communications, assisting with handling guest requests and disputes, supporting, motivating and assisting staff to ensure that operations are conducted in a manner that is consistent with all applicable tribal, state, and federal gaming laws and regulations. Acts as the senior manager on duty in the absence of the General Manager and Assistant General Manager. Maint...
Overview. Come join Team Atlantis. The Casino Shift Manager is the Acting General Manager on Duty and is responsible for performing numerous daily tasks and routines that ensure quality service is provided to all guests. During each shift, the Casino Shift Manager will visit each operational area and converse with guests and Team Members to promote and facilitate the highest guest service attainable by identifying and correcting daily operational...