13 Guest Services Specialist (Part-Time) Jobs in Charlottesville, VA
Thomas Jefferson Foundation Inc. is Hiring a Guest Services Specialist (Part-Time) Near Charlottesville, VA
Monticello is seeking candidates for the Guest Services Specialist position. This role ensures guests of Monticello feel welcome, supported, and informed. Duties include assisting with timed ticketing, security screening processes, and line management. Further duties include informing guests about current programs, exhibitions, and special events; and providing services as necessary to accommodate group guests and guests with disabilities. Guest Services Specialists will also perform additional customer service duties as assigned for special events and projects, as well as assist guests with inquiries and wayfinding as needed.
Successful candidates should have an approachable, friendly demeanor, with a commitment to and experience delivering exemplary customer service, enthusiasm for working with people, demonstrated ability to resolve guest issues, and be comfortable working outdoors in all weather conditions. Strong verbal communication skills, ability to adapt to changing environments, and an interest in the history of Monticello are essential.
Candidates should be computer proficient and have a willingness to learn new technology. Standing for extended periods and some walking required. Some lifting of items up to 40 lbs. is necessary. This position requires extended periods of time speaking with guests, sometimes in groups, over ambient noise. Must be available at least eight days per month, including two weekend days. Open until filled.
The Thomas Jefferson Foundation is an Equal Opportunity Employer. All qualified applicants are encouraged to apply.
Job Summary
Part Time
Arts & Culture
$29k-38k (estimate)
03/02/2024
05/31/2024
monticello.org
CHARLOTTESVILLE, VA
200 - 500
1923
LESLIE BOWMAN
$50M - $200M
Arts & Culture
Related Companies
About Thomas Jefferson Foundation Inc.
The Thomas Jefferson Foundation (formerly the Thomas Jefferson Memorial Foundation) owns and operates Monticello, the mountaintop home of Thomas Jefferson and the only home in America on the elite World Heritage List of the United Nations. Incorporated in 1923, after the federal government waived its third opportunity to acquire Monticello for the nation, the Foundation purchased the house and land from the Levy family, stewards of the estate for 89 years. As a private, nonprofit organization, the Foundation receives no regular federal or state budget support for its twofold mission of preserv...ation and education. Since 1923, the Thomas Jefferson Foundation has steadily expanded its role as a museum and educational institution. Its facilities now include the house and gardens on nearly 2,000 of Jefferson's original 5,000 acres; the Robert H. Smith International Center for Jefferson Studies next door at Kenwood, a headquarters for Jeffersonian research and teaching and home to the Jefferson Library; and the Thomas Jefferson Center for Historic Plants, which propagates heirloom varieties and makes them available to institutions and individuals. The David M. Rubenstein Visitor Center and Smith Education Center hosts state-of-the art exhibits for visitors of all ages. It serves as the gateway to Jeffersons timeless Monticello, preparing guests for their trips to the historic mountaintop through dynamic content presenting fresh perspectives on Monticello and the enduring significance of Jeffersons life and ideas. About a half a million people visit Monticello each year.
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The job skills required for Guest Services Specialist (Part-Time) include Customer Service, Guest Service, Verbal Communication, Working With People, etc. Having related job skills and expertise will give you an advantage when applying to be a Guest Services Specialist (Part-Time). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Guest Services Specialist (Part-Time). Select any job title you are interested in and start to search job requirements.
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Quotes from people on Guest Services Specialist job description and responsibilities
Successful guest specialists provide optimal customer service and ensure the safety and satisfaction of each guest.
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Guest specialists must also be adept at record keeping and tracking reservations.
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Guest specialists greet each guest upon arrival and determine their accommodation needs.
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Guest specialists responsibility over safety of their guests and supervise other staff members when necessary.
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Guest specialists sometimes assist with cleanup and janitorial duties, depending on the circumstances.
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Career tips from people on Guest Services Specialist jobs
A guest specialist must be at least 18 years of age and possess a valid state driver's license.
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