Assistant Program Manager

Thomas Allen, Inc.

Join our team as a Residential Assistant Program Manager, where you'll collaborate with the Program Manager to ensure smooth day-to-day activities while providing exceptional person-centered care in accordance with MN 245D and the Positive Supports Rule.

This position offers a rewarding opportunity to make a real difference in the lives of those we serve, and to develop your leadership skills in a supportive and collaborative team environment. You'll encounter new challenges and opportunities for growth every day as you promote the independence, community integration, and well-being of our individuals.

As a Residential Assistant Program Manager, you'll be part of a dedicated team committed to excellence, open communication, and continuous learning. Join us to take your career to the next level and make a meaningful impact on the lives of those we serve.

Responsibilities:

• Partner with leadership to lead a team in providing person-centered support services to individuals receiving services under 245D regulations, while fostering positive and respectful relationships with each person served.
• Collaborate with leadership to develop and implement individualized service plans that reflect the needs and preferences of each individual served, while promoting their independence and community integration.
• Work closely with leadership to ensure that individuals receiving services have access to quality care and services, including medical care and behavioral supports, in a safe and positive environment.
• Maintain accurate documentation of services provided and comply with all applicable regulations and policies, while encouraging the team to maintain high standards of professionalism and ethics.
• Coordinate transportation services as needed to individuals receiving services, promoting inclusivity and accessibility in partnership with leadership.
• Participate in quality assurance and improvement activities, working with the team to continuously improve service delivery and outcomes.
• Provide training and coaching to team members, fostering a positive and supportive work environment that values collaboration and continuous learning.
• Assist with scheduling, including alternating on-call duties, and finding staff to fill in as needed, in partnership with leadership and the team's overall success.
• Perform other duties as assigned, contributing to the overall success of the team and the individuals receiving services, while working in partnership with leadership to achieve the team's goals.

Qualifications:

• Passion for providing person-centered support that values individual preferences, interests, and goals
• At least 2 years of full-time experience working in a Community Residential Setting
• Must be mature, polite, and possess leadership abilities
• Ability to assist with personal hygiene, meal preparation, home maintenance, and community outings
• Physical ability to lift and move individuals and objects as required by the site
• Possession of a high school diploma or equivalent
• Ability to communicate effectively in English, both verbally and in writing
• Possession of a valid driver's license, auto insurance, and a clean driving record
• Successful completion of a DHS background clearance at no cost to you

Financial Benefits:

• Next-day pay for quick access to your earnings
• Weekend, overnight, and holiday pay incentives to recognize your hard work
• 401(k) and Profit Sharing programs to help you plan for your financial future
• Referral bonuses for bringing in new team members and making a difference together

Health and Wellness Benefits:

• Comprehensive medical, dental, vision, disability, and life insurance coverage
• Health Savings Account (HSA), Flexible Spending Account (FSA), and Dependent Care Account (DCA) options to help you manage healthcare expenses
• Tobacco cessation program to promote a healthier lifestyle - Get paid to quit smoking!
• Mental health support to prioritize your well-being

Professional Development Benefits:

• Paid training and certifications to help you develop new skills and advance your career
• Tuition, licensure, and certification reimbursement to support your ongoing professional development
• Opportunities for career advancement and growth to help you achieve your professional goals

Time Off Benefits:

• Paid holidays to celebrate with family and friends
• Paid time off (PTO) to help you recharge and maintain work-life balance
• Floating holiday to use when you need it, for those unexpected moments or important personal events

Other Benefits:

• Mileage and activity reimbursement for work-related travel
• Flexible scheduling to fit your availability and personal needs
• Employee appreciation programs to recognize your contributions and efforts

At Thomas Allen, Inc., we are committed to providing person-centered services to individuals with disabilities throughout Minnesota. As a social services agency, we offer a range of support options including group home support, semi-independent and independent living, case management, care coordination, and guardianship. Our team of nearly 800 dedicated employees play a crucial role in helping the people we serve achieve their goals and live fulfilling lives.

Join our team and make a difference!