About Thomas Allen

We began providing residential services to individuals living with disabilities in 1977, and in 1984 became the first non-governmental entity in Minnesota to offer waiver case management. By delivering exceptional client care and creating a work culture that celebrates the employees who turn our mission into action, Thomas Allen has grown to employ more than 600 people and provide contracted services for more than 20 counties across Minnesota. Annually, we deliver a wide variety of services to more than 10,000 individuals of all needs, abilities, and ages - from infants to elders. Our services include waiver case management, community living services, care coordination, respite care, and community-based residential programs.

We have offices throughout the seven-county metro area and in Duluth and offer hybrid work arrangements after completing new-hire orientation and onboarding.

Program Director – LTC and DD Waiver Case Management

FLSA Status: Full-time, Salary, Exempt
FTE: 1.0
Hiring Range: $74,500 - $79,040 annually
Website:Thomas Allen (thomasalleninc.com)

Position Overview

The Program Director is primarily responsible for the overall planning, quality control, regulatory compliance and general oversight of our LTC Anoka and Hennepin DD teams. In this role, you will use your leadership skills to mentor and develop Program Managers, Case Managers, and Case Aides. You will also play a crucial role in overseeing the financial well-being of the division and partnering with lead agencies to identify opportunities to improve and expand the services we provide.

Key Responsibilities

• Foster a culture of transparency through open and frequent communication. 
• Provide support and development of Program Managers through one-on-one and team meetings.
• Serve as the primary point of contact for lead agencies and ensure services delivered meet contractual obligations and maintain compliance with the laws and regulations that govern our work.
• Ensure transparency and equity in accountability for all employees on your teams. 
• Recruit, orient, and train Program Managers, Case Managers and other employees as needed.
• Review DHS informational and instructional bulletins relevant to case management services and ensure that case managers receive updated materials and guidance in the provisions of case management services as well as trends in case management.
• Ensure all programmatic services provided to individuals in assigned programs are of high quality and are consistent with the person-centered philosophy and practice of Thomas Allen.
• Monitor trends in revenue and expenses. Ensure that data is accurate and partner with Senior Director to make business decisions accordingly.
• When interacting with individuals served and their care teams, foster trusting relationships, emphasizing empathy, effective communication, and compassion.
• Lead and inspire a team of dedicated professionals to provide the highest quality care and support to individuals with disabilities

Required Qualifications

This position is required to meet the standard for Qualified Developmental Disability Professional (QDDP) as defined by theDepartment of Human Services

• A bachelor's degree (at minimum) in social work, special education, psychology, nursing, human services or other fields related to the education or treatment of people with developmental disabilities or related conditions.
• Must have at least three years of professional experience working with persons with a developmental disability or other vulnerable populations.
• Must have at least two years of supervisory experience.

Preferred Qualifications

• Experience in CADI, BI, EW, DD waivers, and the AC program.
• Knowledge of MA, Medicare, and MN Healthcare programs.
• Familiarity with community resources and providers.
• Strong organizational skills and attention to detail.
• Proficiency in computer basics and familiarity with the Microsoft Office suite.
• Certified secondary language proficiency (Increased rate of pay).

Additional Requirements

• Hold a valid driver's license, reliable vehicle for work purposes, acceptable driving record, and proof of auto insurance.
• Demonstrate excellent written and verbal communication skills in English.
• Pass DHS required background study
• The ability to pass the screening required by Federal Human Services Office of Inspector General to assure that person has not been excluded from working in the Health Care Programs which receive federal funding.

Full-Time Benefits

• Comprehensive medical, dental, vision, disability, and life insurance coverage
• Health Savings Account (HSA), Flexible Spending Account (FSA), and Dependent Care Account (DCA) options to help you manage healthcare expenses
• 401(k) and Profit Sharing programs to help you plan for your financial future
• Tuition, licensure, and certification reimbursement to support your ongoing professional development
• Paid holidays to celebrate with family and friends and an additional floating holiday to use when you need it!
• Paid time off (PTO) to help you recharge and maintain work-life balance
• Mileage reimbursement for work-related travel
• Hybrid work options after successful completion of orientation period
• Next-day pay for quick access to your earnings
• Paid training and certifications to help you develop new skills and advance your career
• Flexible scheduling to fit your availability and personal needs
• Employee appreciation programs to recognize your contributions and efforts
• Opportunities for career advancement and growth to help you achieve your professional goals

Thomas Allen, Inc. is an Equal Opportunity and Affirmative Action Employer of all people without regard to race, color, creed, religion, national origin, sex, sexual orientation, disability, age, marital status, familial status, veteran's status, membership or activity in a local human rights commission, or status with regard to public assistance. As our agency continues to grow, we are looking for team members with diverse perspectives and backgrounds who are passionate about providing services that empower those we support.

Join our team and make a difference!