Job Summary:
We are seeking a highly organized and detail-oriented individual to join our team as a Front Desk Manager. The Front Desk Manager will be responsible for overseeing the daily operations of the front desk area, ensuring excellent customer service, and managing administrative tasks. This position requires strong knowledge of medical office procedures and terminology.

Duties:
- Manage the front desk area, including greeting and assisting patients, visitors, and staff
- Schedule appointments and maintain the appointment calendar
- Collect patient information and update medical records systems
- Coordinate with medical billing and coding staff to ensure accurate and timely submission of claims
- Verify insurance coverage and obtain necessary authorizations
- Answer phone calls, respond to inquiries, and direct calls to appropriate personnel
- Handle patient complaints or concerns in a professional and timely manner
- Train and supervise front desk staff, providing guidance and support as needed
- Maintain cleanliness and organization of the front desk area

Qualifications:
- High school diploma or equivalent required; associate's or bachelor's degree preferred
- Minimum of 2 years of experience in a medical office setting
- Strong knowledge of medical terminology, medical billing, coding, DRG, ICD-10, and medical records systems
- Excellent communication skills, both verbal and written
- Proficient in using computer systems and software applications relevant to the position
- Ability to multitask, prioritize tasks, and work efficiently in a fast-paced environment
- Strong attention to detail and accuracy

Benefits:
- Competitive salary based on experience
- Health insurance coverage
- Retirement plan options

To apply for this position, please submit your resume and cover letter highlighting your relevant experience to [company email]. We look forward to reviewing your application.

Job Type: Full-time

Pay: $19.69 - $25.00 per hour

Expected hours: 8 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Vision insurance

Schedule:

• 8 hour shift

Work setting:

• Clinic

Work Location: In person