Clinical Supervisor/Program Manager Position Description

The Therapeutic Play Foundation (TPF) is a Pasadena-based non-profit organization that has a mission to build group esteem and collective liberation in under-resourced communities to empower a healthier, more resilient world through empowerment, education, mindfulness, art and play. ​*We aim to assist children and their families to improve resilience and coping skills; thereby improving overall family health and by extension, overall community health. Our philosophy is that we will support family units to stimulate the healthy, happy, and secure development of the whole child: socially, emotionally, cognitively, physically, morally, and creatively. Our founding members were Black mental health professionals specializing in family dynamics and play therapy. Our underlying aim of our efforts continues is to decrease disparities in access to self-care opportunities and resources that improve health and wellness in Black families. _The Therapeutic Play Foundation*_ offers community-based strategies and awareness building interventions that focus on family functioning and the building of self-care routines as an act of absolute rebellion. We provide direct counseling, education workshops, community advocacy and outreach as well as holistic wellness services such as yoga, acupuncture, occupational therapy and maternal mental health focus/Doula support.

Enhanced Care Management (ECM) is a statewide benefit available to select members with complex needs. Enrolled members receive comprehensive care management from a single lead care manager who coordinates all their health and health-related care, including physical, mental, and dental care, and social services. Enhanced Care Management makes it easier for members to get the right care at the right time in the right setting, and receive comprehensive care that goes beyond the doctor’s office or hospital.

Position Title: Clinical Supervisor/Program Manager

Status: W2 Employee at Compensation Salary (FTE) $62.5 per hour ($10,000 monthly) plus health insurance benefits.

Reports to: Executive Director

Overview: The Clinical Supervisor/Program Manager helps lead the organization’s Clinical Consultants, Care Manager, Lead Care Managers and Community Health Workers as they provide ECM services to the community. Ensures appropriate medically necessary documentation and quality assurance as well as lead the advancement of the Enhanced Care Management Program, demonstrating expertise in ECM Workflow development, outreach, recruitment, data assessment and collection, program development and monitoring as well as fostering collaboration with the data evaluation and grants teams to manage and maintain budgets.

Position Summary: The Clinical Supervisor/Program Manager operates as part of TPF’s multidisciplinary care team and is responsible for supervising and assuring all aspects of clinical oversight of direct services to clients; including documentation and rapport building and engagement. They also provide professional development to empower best practice and clinical supervision to clinical and non-licensed (i.e., paraprofessional) staff members to ensure continued guidance, training, and clinical support. Ensures that non-licensed (i.e., paraprofessional) staff member’s activities align with the ECM member’s care plan and care coordination needs and that the Lead Care Manager(s) feels supported and prepared to offer linkages/resources and collaborative care.

Duties and Responsibilities:

• Guides, leads, and supports a team of Clinical Consultants, Community Health Workers, Licensed Clinical Consultants, and Interns.
• Ensures the team is meeting deadlines and requirements, and are performing ethically.
• Works as part of a multidisciplinary team to provide quality care to clientele, ensuring safety and best practices.
• Communicate and effectively interact with all clinical and non-clinical staff coordinating care for clients.
• Submits and ensures the team submits documentation within 48 business hours of services.
• Orchestrating and leading the advancement of the Enhanced Care Management Program.
• Develop and implement the ECM Workflow.
• Oversee outreach initiatives to engage the target populations effectively.
• Manage the recruitment process for qualified ECM personnel.
• Conduct data assessment to inform program decisions.
• Monitor program performance and effectiveness.
• Collaborate with the data evaluation/ grants teams to ensure growth and development.

Experience:

• Clinical licensure in the State of California (required).
• LCSW/LMFT (required).
• Insurance panel eligible (required).
• One to three years experience in Perinatal or Early Childhood Mental Health (preferred).
• One to three years of personal yoga/breathwork practice.
• One to three years of supervisory experience.
• A general comfort educating clients about building their own practice of self-care and regulation with mindfulness strategies.
• Three to five years of experience working in a clinical setting with children, youth and families (preferred.)

Job Type: Full-time

Pay: $60.00 - $62.50 per hour

Expected hours: 32 – 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Parental leave
• Vision insurance

Schedule:

• 8 hour shift

License/Certification:

• LCSW/LMFT (Required)

Shift availability:

• Day Shift (Required)

Ability to Commute:

• Pasadena, CA 91103 (Required)

Ability to Relocate:

• Pasadena, CA 91103: Relocate before starting work (Required)

Work Location: In person