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Concierge
$37k-48k (estimate)
Full Time 11 Months Ago
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The William Vale Hotel is Hiring a Concierge Near Brooklyn, NY

Concierge

Reports to: Director of Guest Relations

Intro

The William Vale aims to blend the authenticity of the Williamsburg neighborhood with a forward-thinking approach to the hospitality experience. The William Vale offers a comfortable contemporary atmosphere combined with intuitive design and modern comfort – we pride ourselves on offering warm hospitality to all. 

We understand that for our Colleagues to give their best work, we must meet (and exceed!) their expectations as an employer. We promote a culture of respect, diversity, career growth and fun. Success awaits motivated individuals who join our team.

Overview

Success awaits a hands-on, personable, motivated, and professional Concierge to join our team. Our Concierge is organized, responsible and has a genuine desire to create unique and memorable experiences for our guests.

Responsibilities

  • Greet customers immediately with a friendly and sincere welcome. 
  • Promptly answer incoming calls and email correspondence using positive and clear communication. 
  • Listen to and understand requests, respond to inquiries pertaining to the hotel and local services.
  • Provides guests with information about and make reservations for dining, transportation, entertainment, shopping, and other activities.
  • Arrange and carry out VIP requests and special events.
  • Perform other duties as requested by ownership and management.
  • Attend all hotel required meetings and trainings. 

Skills

  • Must be able to effectively communicate both verbally and written, with all level of Colleagues and guests in an attentive, friendly, courteous and service-oriented manner. 
  • Must be effective at listening to, understanding, and clarifying concerns raised.
  • Must be able to prioritize departmental functions to meet deadlines. 
  • Working knowledge of office software, PMS, and phone systems

Qualifications

  • 2 years of Concierge experience in a hotel
  • High School diploma or equivalent
  • Ability to work flexible schedule, including weekends and holiday
  • Always maintain a warm and friendly demeanor. 
  • Minimum travel may be required 
  • Maintain high standards of personal appearance and grooming.
  • Comply with Standards and regulations to encourage safe and efficient hotel operations. 
  • Must be able to maintain confidentiality of information
  • Must be proactive in handling problems, including anticipating, preventing, identifying and solving issues as necessary. 

Job Summary

JOB TYPE

Full Time

SALARY

$37k-48k (estimate)

POST DATE

06/02/2023

EXPIRATION DATE

04/26/2024

Show more

The William Vale Hotel
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The job skills required for Concierge include Transportation, Communicates Effectively, Confidentiality, Listening, etc. Having related job skills and expertise will give you an advantage when applying to be a Concierge. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Concierge. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Concierge positions, which can be used as a reference in future career path planning. As a Concierge, it can be promoted into senior positions as a Concierge Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Concierge. You can explore the career advancement for a Concierge below and select your interested title to get hiring information.

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If you are interested in becoming a Concierge, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Concierge for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Concierge job description and responsibilities

The role of personal concierge comprises various tasks like paying household bills, housekeeping, organizing events, making reservations at the hotels and restaurants, moving stuff through relocation, etc.

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Other roles and duties of a corporate concierge are to provide personal assistance, social activities, dinner reservation, buying tickets, and making deals with clients.

01/03/2022: Dayton, OH

A concierge acts as a local expert for guests at hotels.

02/08/2022: Monroe, LA

Concierges provide excellent customer service to all hotel guests throughout their stay.

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Concierges use customer service skills to anticipate and meet guests’ needs.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Concierge jobs

Concierge should reflect a familiarity with how businesses operate.

02/18/2022: Santa Cruz, CA

Concierges must be approachable, empathetic, diplomatic, even-keeled, patient, and discreet.

01/10/2022: Saint Petersburg, FL

A great Concierge doesn’t care how much money they have or how they look, they provide the same quality of service to all their guests.

02/02/2022: Stamford, CT

A great Concierge will tailor every aspect of their guest’s or client’s request down to the last detail.

12/12/2021: Detroit, MI

A concierge should also have extensive knowledge about the local area, perhaps even building relationships with managers at top restaurants so they can secure hard-to-get reservations.

12/15/2021: Brownsville, TX

Step 3: View the best colleges and universities for Concierge.

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