1 Help desk technician Job in Longwood, FL
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The Select Group is Hiring a Help desk technician Near Longwood, FL
HELP DESK TECHNICIAN
The Select Group is currently hiring for a Help Desk Technician to support one of our clients within the Financial Services and Brokerage industry that will work EST hours in Orlando.
This Technician will support this clients enterprise O365 environment supporting Tier 1-2 tickets that come in that involve software troubleshooting tasks.
If this is something you are interested in please apply today!
HELP DESK TECHNICIAN REQUIREMENTS :
- Experience supporting Windows 10 environment - Supporting an abundance of tickets to swap acquired company computers to client equipment.
- Ensuring that no loss in documents or applications when migrating from old company computer to new company computer
- Expertise with Installing new software to hardware - printers and scanners installation
- Ideally 2 years’ experience as a Help Desk Tier 1-2 Technician
- Troubleshooting Microsoft Office Suite through ticketing systems
- Proven ability to navigate in an O365
- Issuing of Microsoft licensing - Exchange P1 - O365 (versions e1, e3, e5) e3 has everything (Outlook, Teams, Email, Sharepoint, etc.)
HELP DESK TECHNICIAN RESPONSIBILITIES :
- Provide Level 1 remote IT support (through Phone, Email, and Chat) for the end clients enterprise environment
- Troubleshoot any Level 1 IT issues that arise from O365 environments
- Complete initial triage, and escalate if needed
- Supporting over 1,700 users
Last updated : 2024-05-12
Job Summary
Full Time
Business Services
$47k-58k (estimate)
03/01/2024
05/24/2024
selectgroup.com
MC LEAN, VA
500 - 1,000
1999
Private
SHELDON WOLITSKI
$50M - $200M
Business Services
Related Companies
About The Select Group
SG provides application development, network infrastructure and business intelligence services.
The job skills required for Help desk technician include Help Desk, Troubleshooting, Customer Service, Technical Support, Active Directory, Communication Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Help desk technician. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Help desk technician. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Help desk technician positions, which can be used as a reference in future career path planning. As a Help desk technician, it can be promoted into senior positions as a Help Desk Support Specialist IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Help desk technician. You can explore the career advancement for a Help desk technician below and select your interested title to get hiring information.
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