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THE BRAND NEW AND SOON-TO-OPEN PRINTING HOUSE NASHVILLE, PART OF THE TAPESTRY COLLECTION BY HILTON, IS NOW ACCEPTING RESUMES FOR THE POSITION OF FRONT OFFICE MANAGER. JUST 4 BLOCKS FROM THE BUSTLING ATMOSPHER OF BROADWAY AVE., WE ARE SEEKING A HIGH-ENERGY INDIVIDUAL TO OVERSEE THE OPERATIONS OF THE FRONT DESK.
REPORTS TO: Director of Operations, AGM, GM
BASIC PURPOSE: Manage the Front Office operations to achieve customer satisfaction, quality service and compliance with corporate/franchiser policies and procedures while meeting/exceeding financial goals.
ORGANIZATIONAL SCOPE: Position is responsible for the short term planning and day-to-day operations of the Front Office Department. The major areas of responsibility/management include: Front Desk, PBX, Bell Stand, Concierge, Valet and Transportation. Recommends, implements and monitors the Department's budget and manages expenses within approved budget constraints.
FUNCTIONS/RESPONSIBILITIES:
KNOWLEDGE AND SKILLS:
At least two full years of full employment in a related position with SUN or other hospitality management company
Skills and abilities:
No. of employees supervised: Supervise One to thirty employees
Travel required: Minimal. May be required to attend supplemental Management training classes.
Hours Required:
ENVIRONMENT
Physical Job Requirements
Lifting/Pushing/Pulling/Carrying
Positions may require lifting of front office supplies, assisting with guest luggage, carrying of linens and laundry, kitchen supplies, and other essential property supplies
Bending/Kneeling /Reaching
Position requires frequent bending and kneeling to access supplies, drawers and cabinets, office supplies, and other essential property supplies
Mobility
Position requires ability to assist guests, walk guests and clients to rooms and meeting locations, deliver supplies or requests to housekeeping and other property departments, distribute invoices to guest rooms, and be able to assist with other essential property needs
Continuous Standing
This position requires continuous standing for entire shift
Climbing Stairs:
This position may require climbing of property stairs
Driving
If applicable, position may require assistance with shuttling guests to and from designated locations. If so, must be able to meet all Fleet Safety Program requirements
Hearing/Vision/Speech
This position requires that the employee be able to clearly communicate with, understand, and respond to supervisors, coworkers and guests
Other Considerations
Job Type: Full-time
Pay: $60,000.00 - $75,000.00 per year
Benefits:
Schedule:
Work setting:
People with a criminal record are encouraged to apply
Ability to Relocate:
Work Location: In person
Full Time
$49k-72k (estimate)
05/12/2024
09/07/2024
The job skills required for Front Office Manager include Front Office, Guest Service, Scheduling, Front Office Operations, Housekeeping, Service Quality, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Office Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Office Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Front Office Manager positions, which can be used as a reference in future career path planning. As a Front Office Manager, it can be promoted into senior positions as a General Manager - Casino that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Office Manager. You can explore the career advancement for a Front Office Manager below and select your interested title to get hiring information.
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Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Front Office Manager job description and responsibilities
Upholds the hotel's commitment to hospitality. Prepare performance reports related to front office. Maximize room revenue and occupancy by reviewing status daily.
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Maintain required pars of all front office and stationary supplies. Review daily front office work and activity reports generated by Night Audit. Review Front office log book and Guest feedback forms on a daily basis. Maintain an organized and comprehensi
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Directs and coordinates the activities of the front desk, reservations, guest services, and telephone areas.
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The front office manager may also be asked to do minimal accounts payable and receivables work and payroll.
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Responsible for the training of new front office employees, ensuring they provide excellent guest services and enforce hotel policies.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Front Office Manager jobs
According to resumes from both Front Office Managers and Service Department Managers, some of the skills necessary to complete the responsibilities of each role are similar.
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New York and Chicago are two cities where graduates are often find employment opportunities for front office manager positions.
01/26/2022: Pascagoula, MS
Someone who wants to become a front office manager will need both office and people skills.
01/26/2022: Parkersburg, WV
Diego’s positive disposition and socializing skills make him appropriate for his current role as the Front Office Manager.
01/25/2022: Juneau, AK
Someone who wants to become a front office manager will need both office and people skills.
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Step 3: View the best colleges and universities for Front Office Manager.