Director of Events is responsible for coordinating services for organizations or groups that are holding conventions or meetings on the grounds of a hotel within the convention facilities. Services that the director is responsible for coordinating include banquet services, catering services, equipment rental, or designing the event space. Additionally, this position is responsible for managing overall convention services and local catering events...
The Associate Director of Events is responsible for supporting the Director of Events in coordinating all facet of event planning and execution, including group events, local catering and catering sales. Manage group events such as corporate meetings, conventions, and social gatherings to ensure seamless execution and exceptional guest experiences. This requires liaising with internal departments (e.g., culinary, banquet, reservations, front offi...
The Food & Beverage Administrative Assistant in the organization and clerical duties of the Food & Beverage Office by functioning as the central contact for information specific to this department. Responsibilities. Politely and professionally answer the telephone and greets clients. Maintain an organized professional-looking office environment. Maintain an accurate and easy-to-use filing system for storing confidential documents. Create and dist...
The Concierge enhances the guest experience by providing personalized services, arranging reservations, and delivering information to ensure a memorable stay. This role directly impacts guest satisfaction, loyalty, and the overall reputation of the property. HOW YOU’LL SHAPE THE EXPERIENCE & FUTURE. Provide information on hotel services, local attractions, dining, and entertainment. Make reservations, secure tickets, and arrange transportation an...
The Event Planning Manager will serve as the primary liaison between hotel operations and clients hosting meetings, conferences, and events. Your work will directly influence the success of group business, guest satisfaction, and overall event execution, helping to drive repeat business and enhance the hotel’s reputation as a premier meetings destination. HOW YOU’LL SHAPE THE EXPERIENCE & FUTURE. Collaborate closely with clients to understand the...
The Loss Prevention Officer will be instrumental in creating a safe, secure, and welcoming environment for guests and staff. By proactively patrolling the property, responding to incidents, and assisting in emergencies, you will help maintain the integrity of the hotel’s operations and guest experience. Your role ensures that every individual on the premises feels protected and that the property remains compliant with regulations and internal pol...
The Loss Prevention Officer will patrol hotel premises regularly to maintain order, enforce policies and regulations, and ensure compliance with all applicable laws. Responsibilities. Patrol lobbies, corridors, and public rooms, confer with management, interview guests and employees and interrogates persons to detect infringements, investigate disturbances, complaints, thefts, vandalism, etc. Patrol public areas to detect fires, unsafe conditions...
Description. The Pastry Line Cook will prepare all orders in accordance with business demands and supervisor guidelines, ensuring efficiency and the highest quality. This includes producing à la carte orders as well as prepping for buffets, banquets, salad bars, and hors d'oeuvres. Responsibilities. Open each morning preparing and organizing the station and cooking all food necessary to start serving. Prepare all items for lunch. sauces, soups, b...
The Front Office Supervisor plays a vital role in overseeing daily front desk operations, ensuring exceptional guest service, and supporting the Front Office Manager. This position directly impacts guest satisfaction and operational efficiency by leading a team that manages check-ins, check-outs, reservations, and guest inquiries with professionalism and care. HOW YOU’LL SHAPE THE EXPERIENCE & FUTURE. Supervise and mentor front desk staff to deli...
The Housekeeping Supervisor oversees and coordinates daily cleaning operations, ensuring all guest rooms and public areas meet the hotel’s cleanliness and quality standards. This role directly impacts guest satisfaction, operational efficiency, and the overall presentation of the property. HOW YOU’LL SHAPE THE EXPERIENCE & FUTURE. Assign work to Room Attendants and train staff in housekeeping duties. may assist with cleaning tasks as needed. Main...
The Bartender will prepare and serve a variety of alcoholic and non-alcoholic beverages to guests in beverage outlets, adhering to standard recipes and presentation guidelines, while actively promoting food sales to enhance the overall guest experience. Responsibilities. Mix ingredients, such as liquor, soda, water, sugar and bitters to prepare cocktails and other drinks. Serve wine draught, bottled beer, non-alcoholic beverages and food. Collect...
