Field Service Technician

VACUTEK is the full-line dealer for Hi-Vac Corporation in GA, SC, and NC, representing X-VAC Hydro Excavators, Aquatech Combination Jet/Vac Systems, and O’Brien Hydro-Jetting Sewer Systems. We help contractors and municipalities manage their fleets with comprehensive product support at the lowest cost of ownership by offering products with maximum value and productivity. Vacutek also offers many other equipment and product lines for both commercial, industrial, and municipalities.

Job Summary:

Field Service Technicians perform maintenance and repairs on mechanical, electrical, hydraulic, and diesel systems on a variety of rental and customer equipment and tools at customers off-site locations. This role is responsible for communicating repair options to customers and safely completing the repair in an efficient, timely manner to satisfy customer needs. Must have air brake, hydraulic, preventive maintenance, and DOT inspection experience and having a Class A CDL is a plus.

 What We Offer:

• Collaborative and Fulfilling Work
• Competitive Pay
• Benefits including Medical, Dental, and Vision
• Paid Time Off

Essential Functions:

• Troubleshoots and diagnoses equipment malfunctions and failures.
• Advises customer of problem areas and recommends repair solutions, gain customer approval, and orders appropriate parts to repair equipment promptly.
• Prepares equipment for service work utilizing proper safety procedures (locks, blocking, lock-out procedures) to avoid injury.
• Disassembles and assembles machine components to the manufacturer’s specifications using hand tools, pneumatic tools, and any specialized tooling.
• Perform all repairs associated with the diagnosis that is possible out in the field.
• Build productive customer relationships to benefit all involved.

Knowledge, Skills, and Abilities:

• Knowledge of diesel engines, vocational trucks, hydro excavation systems is a plus but will provide training.
• Knowledge or ability to learn machines and tools, including their designs, uses, repair, and maintenance.
• Equipment selection skills - Determining the kind of tools and equipment needed to complete jobs safe and efficiently.
• Ability to operate hand tools, power tools, and equipment used in mechanical repair.
• The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects.
• The ability to read and understand information and ideas presented in writing.

Physical Requirements:

• Must have physical stamina and strength to stand and walk for extended periods of time.
• Must be able to lift up to 90 lbs.
• Must work and drive outside in all different weather and traffic conditions including extreme cold and extreme heat.