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Senior Application Analyst (Full-Time)
The Iowa Clinic Des Moines, IA
$102k-129k (estimate)
Full Time | Ancillary Healthcare 3 Weeks Ago
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The Iowa Clinic is Hiring a Senior Application Analyst (Full-Time) Near Des Moines, IA

Looking for a career where you love what you do and who you do it with? You’re in the right place.
Healthcare here is different – we’re locally owned and led by our physicians, and all decisions are always made right here in Central Iowa.
By working at The Iowa Clinic, you’ll get to make a difference while seeing a difference in our workplace. Because as one clinic dedicated to exceptional care, we’re committed to exceeding expectations, showing compassion, and collaborating to provide the kind of care most of us got into this business to deliver in the first place.
Think you’ve got what it takes to join our TIC team? Keep reading…
A day in the life…Wondering what a day in the life of a Senior Application Analyst at The Iowa Clinic might look like?
  • Arrive at work in the morning – no night shifts here!
  • Maintain a current working knowledge of designated software end-user needs.
  • Serve as primary contact for physicians on all technology and software related issues; assist with troubleshooting and issue resolution.
  • Develop materials and presentations and facilitate clinic-wide educational sessions as requested or needed.
  • Analyze software capabilities and apply knowledge of end-user needs to define system specifications and design and validate efficient, effective workflows.
  • Participate in manager, director and administration meetings as needed.
  • Keep current and knowledgeable on all system changes and updates.
  • Participate in vendor user groups and related training opportunities.
  • Create new and deletes old user security for designated software.
  • In collaboration with Information Technology, take accountability for software including, but not limited to, conducting maintenance, providing system support for data bases, reporting problems, testing, training and implementation of upgrades.
  • Serve as contact for support related to designated software/hardware issues.
  • Design training materials and prepare class schedules and trains physicians and other personnel on designated software.
  • On-call for issues relating to software as needed.
  • Serve as a member of the Information Technology “support team”.
  • Maintain relationships with all personnel to facilitate positive working relationships in issue resolution.
  • Maintain awareness of applicable laws and/or regulations affecting area of responsibility and make recommendations for changes to ensure compliance. Actively pursue inconsistencies and appropriately bring to the attention of the Manager/Director.
  • Promote a positive, professional image of The Iowa Clinic both internally and externally. Promote positive interpersonal relations with all personnel.
  • Maintain confidentiality of all patient and financial information.
  • Visit The Iowa Clinic intranet to see what volunteer opportunities are available to you this month and read what is happening around the clinic.
  • Be a positive, professional representative of The Iowa Clinic.
Leave in the evening – hooray for working standard clinic hours!
This job might be for you if you have…3-5 years previous experience providing support for health information software, including but not limited to: Phreesia, Lightbeam, Group Management.
Working and remaining calm in a potentially stressful, fast-paced environment. The environment may cause high stress levels due to constant interruptions, high volume, urgency of issues and interactions with a wide variety of personalities.
2 years previous experience supporting and/or training physicians.
Previous experience in training and creating training materials.
Know someone else who might be a great fit for this role? Share it with them!What’s In It For You
  • One of the best 401(k) programs in central Iowa, including employer match and profit sharing
  • Employee incentives to share in the Clinic’s success
  • Generous PTO accruals and paid holidays
  • Health, dental and vision insurance
  • Quarterly volunteer opportunities through a variety of local nonprofits
  • Opportunities to have fun with your colleagues, including TIC night at the Iowa Cubs, employee appreciation tailgate party, Adventureland day, State Fair tickets, annual holiday party, drive-in movie night… we could go on and on
  • Monthly departmental celebrations, casual dress code and clinic-wide competitions
  • Employee rewards and recognition program
  • Health and wellness program with up to $350/year in incentives
  • Employee feedback surveys
  • All employee meetings, team huddles and transparent communication

Job Summary

JOB TYPE

Full Time

INDUSTRY

Ancillary Healthcare

SALARY

$102k-129k (estimate)

POST DATE

05/21/2024

EXPIRATION DATE

06/15/2024

WEBSITE

iowaclinic.com

HEADQUARTERS

WEST DES MOINES, IA

SIZE

500 - 1,000

FOUNDED

1994

CEO

KELLY BROWN

REVENUE

$50M - $200M

INDUSTRY

Ancillary Healthcare

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About The Iowa Clinic

The Iowa Clinic is the largest physician owned multi-specialty group in Central Iowa with more than 170 physicians and healthcare providers practicing in 40 specialties. The Iowa Clinic partners with local medical centers and hospitals to provide leading edge healthcare to the patients of Central Iowa. Our physicians and staff are committed to providing the highest quality of medical care while ensuring exceptional customer service. There is a choice when it comes to their healthcare which is why we strive to consistently meet the needs and surpass the expectations of our patients.

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