Full Job Description:

Position Summary

We are seeking a friendly and organized individual to join our team as Receptionist. The Receptionist will be responsible for providing exceptional customer service, managing front desk operations, and ensuring compliance with state regulations while greeting customers and checking for proper identification and age. This position requires excellent communication skills, attention to detail, and a passion for creating a welcoming environment for all customers.

Sound like you? Submit your resume for consideration, only those selected for an interview will be contacted.

Main Duties/Responsibilities

• Welcome customers as they enter the dispensary and provide a positive first impression.
• Manage the reception area, including greeting customers, checking identification, and verifying age eligibility for purchasing cannabis products.
• Assist customers with product selection, registration, and check-in procedures.
• Direct customers to appropriate areas of the dispensary and answer questions about available products and services.
• Monitor customer traffic and ensure efficient flow throughout the dispensary.
• Coordinate with security personnel to ensure a safe and secure environment for customers and staff.
• Collect and maintain customer information and registration records in compliance with state regulations.
• Ensure compliance with security protocols, including monitoring surveillance cameras and controlling access to restricted areas.
• Assist with other tasks and projects as needed to support the overall operation of the dispensary.

About You

• Minimum 21 years of age.
• Ability to stand for long periods of time.
• Legally authorized to work in Cannabis in New York.
• Strong communication skills and the ability to multitask.
• Previous experience in a customer-facing role, such as receptionist, front desk associate, or customer service representative, preferred.
• Want to grow and develop Customer Service skills.
• Proficiency in basic computer skills, including Microsoft Office applications and point-of-sale (POS) systems.