Full Job Description

Position Summary

Looking for the perfect opportunity to get your foot in the cannabis industry?

We are seeking a knowledgeable and customer-oriented individual to join our team as a Budtender. The Budtender will be responsible for providing exceptional customer service, educating customers on cannabis products, and ensuring compliance with state regulations. This position requires a passion for cannabis, strong communication skills, and the ability to work in a fast-paced environment.

Sound like you? Submit your resume for consideration, only those selected for an interview will be contacted.

Main Duties/Responsibilities

Customer Service:

• Greet customers warmly and assist them in selecting products based on their preferences and needs.
• Provide accurate information about different strains, products, and consumption methods.
• Answer customer questions regarding cannabis laws, regulations, and safety guidelines.
• Ensure a positive and welcoming atmosphere for all customers.

Product Knowledge:

• Stay up to date on the latest cannabis trends, products, and regulations.
• Educate customers on the effects, potency, and potential benefits of various cannabis products.
• Assist customers in making informed purchasing decisions by recommending products that meet their needs and preferences.
• Maintain a thorough understanding of the inventory, including strains, edibles, concentrates, and accessories.

Sales and Transactions:

• Accurately process sales transactions using the Dutchie point-of-sale (POS) system.
• Handle cash and credit card transactions in compliance with company policies and procedures.
• Verify customers' identification and ensure they meet legal age requirements for purchasing cannabis products.
• Upsell additional products or accessories based on customer preferences and purchasing history.

Compliance and Regulation:

• Adhere to all state and local regulations governing the sale and distribution of cannabis products.
• Ensure compliance with inventory management procedures, including tracking product quantities and expiration dates.
• Follow strict security protocols to prevent theft and ensure the safety of customers and staff.
• Complete required training and certifications related to cannabis laws and regulations.

Team Collaboration:

• Collaborate with colleagues to maintain a clean, organized, and well-stocked retail environment.
• Communicate effectively with other team members to coordinate tasks and address customer needs.
• Assist with inventory management tasks, such as restocking shelves and conducting inventory counts as needed.

About You

• Minimum 21 years of age.
• Ability to stand for long periods of time and lift up to 30 pounds.
• Legally authorized to work in Cannabis in New York.
• Strong communication skills and the ability to multitask.
• Prior retail or customer service experience is an asset.
• Want to grow and develop Sales and Customer Service skills.