Job Summary

The Production Manager is responsible for crew development, equipment allocation and control, safety of our crews and clients, production efficiency and quality control. Ensuring the successful operations of a portfolio of accounts, including Safety, Budget Control, Delivery of Quality Products, Crew Training, Equipment Allocation, and Assignment.

The Production Manager reports directly to the Branch Manager but works with the Client Relations Manager’s to serve our clients and team. This is a management position and therefore requires a certain amount of daily preparation and leadership. As leaders in the company, you are also responsible for modeling and enforcing all policies and procedures including safety policies and uniform dress codes.

Core Values

• Culture of Safety Safety is always job #1

• A Growing Tradition Plants, Personally, Financially and Professionally

• Employee Owned Personal Pride in Success with an Owners Mentality

• Exceptional Customer Experience Delighting our Clients with our Products and Services

• Good Neighbors Community Pride Sharing our Success

• Respectability Treating Others as we want to be treated

Supervisory Responsibilities

• Recruits, interviews, hires, and trains new staff members

• Oversees the daily workflow of the department

• Provides constructive and timely performance evaluations

• Handles discipline and termination of employees in accordance with company policy

• Regular jobsite visits to review job specifics

• Work with the Client Relations Manager to ensure the scope of work meets a high standard of quality

Duties/Responsibilities

• Safety - Ensure that all safety policies of company are enforced

• Manage Morning Dispatch of crews

• Monitor Daily Crew Performance

• Anticipate and Evaluate Equipment Needs - Manage crew equipment inventory and repair issues

• Employee Development - coaching, reviewing, training, rewarding

• Enforce Company Standards. i.e., Uniforms, Fleet, Equipment, Facility

• Onboarding and Training crew persons on proper landscaping practices

• Quality Work with crews to ensure that The Greenery level of quality is maintained

• Job Start Process- Work with sales and Client Relationship Manager’s to carry out proper new job set up

• Budget Management/Scheduling- Work with BM to maximize crew routes and hours management Modify routes based on new work and cancellations. Build production plans on each property to ensure maximum efficiency

• ASPIRE

• Daily time review and accuracy

• Purchase Receipts

• Work Ticket Scheduling

• Productivity

With Project Managers and or Crew Leaders

• Determine and schedule equipment requirements for the job

• Manage schedule for Utility locates with OA (Office Administrator)

• Job scheduling to (Aspire) or master schedule (with team)

• Material procurement and delivery sequencing. (Aspire). Work with OA and Production team to stay current on Purchase Receipts and Sub Contractor Agreements

• Labor/ Crew Management Labor Back Log Management. Head Count Forecasting

• Work Ticket Management

• Manage Job Site-

• Safety

• Quality

• Production

• Daily work ticket review

• Time management and review (Aspire)

• Inventory transfer review accuracy of what the crew removes from the yard and takes to the job and what is returned to inventory from the job

• Quality control on the product being delivered/implemented this includes:

• Quality of materials

• Quality of Planting and sod installations

• Quality of hardscape installation

• Sub-contractor quality and fulfillment of the contract scope

• Observation and training of the crews and their capabilities, feedback on performance to the operations manager

• Work with sales on the facilitation of the change order process

• Coordinates and facilitates close out process

• Weekly and monthly revenue recognition on their jobs

• Labor Review on jobs- Over/Under analysis

• Work with supervisor to guarantee the success of the division

• Employee also agrees to perform any other duties assigned

Required Skills/Abilities

• Excellent verbal and written communication skills

• Excellent interpersonal, negotiation, and conflict resolution skills

• Excellent organizational skills and attention to detail

• Strong analytical and problem-solving skills

• Ability to prioritize tasks and to delegate them when appropriate

• Ability to act with integrity, professionalism, and confidentiality

• Proficient with Microsoft Office 365 or related software

• Proficiency with or the ability to quickly learn the organization’s management systems

Education and Experience

• Bachelor’s degree in, or related field required

• A minimum of three years of management experience preferred

Physical Requirements

• Frequently required to drive for short to long distances within assigned territory

• Constantly required to talk, hear, see, sit, stand, and walk

• Must be able to see at close vision, distant vision, peripherally, have depth perception and can adjust focus

• Frequent use of hands to manipulate, handle or feel objects, tools, or controls

• Frequently required to reach, bend, twist, stoop, crouch, climb and balance

• Occasionally required to lift and/or move up to 25 pounds

• Occasionally works with mechanical objects and outside in all weather conditions

• Occasionally exposed to fumes or airborne particles and toxic or caustic chemicals

• Occasionally exposed to loud noise levels