We are assisting our client, a midtown-based luxury hotel with the recruiting of a Temporary Assistant Housekeeping Manager to lead the hotels team , A natural people person with an analytical mind, who can do everything from streamline a bumpy process to stock a supply cart. The Housekeeping Manager is a natural at identifying challenges, makes reasonable and insightful assumptions, and motivating everyone on the team by showing them the rewards of providing outstanding service.

TEMPORARY ROLE – 1 month / $30/PH

WEEKENDS A MUST - 2 CONSECUTIVE DAYS OFF DURING WEEK -

HOURS: MUST BE ABLE TO WORK FROM 8AM TO 8PM, WEEKENDS AND HOLIDAYS

• To oversee the Housekeeping operations under the guidance of Director of Housekeeping, including the Laundry, ensuring that the hotel standards and procedures are fully known and followed.
• To ensure that all the rooms are prepared and inspected as per standards and according to guest requests and needs, including the Turn Down service.
• To ensure the up keeping of all the front of the house, including the hotel entrance.
• To ensure the up keeping of all the designated heart of the house areas.
• To check regularly the night shift for cleaning.
• To ensure appropriate stock level for the smooth run of the Housekeeping, Residence and Laundry operations and to approve requisitions accordingly.
• To ensure that the inventories of linen, uniforms and other applicable items are done and recorded as scheduled.
• To deal with different suppliers and contractors.
• To ensure all linen and uniform management and handling procedures are respected.
• To supervise and control Lost and Found, maintain records and mail packages to clients.
• To be aware of all VIPs visiting or staying in the hotel.
• To personally inspect VIP rooms.
• To make regular room and public area inspections with the Engineering Department on deviation from standard set-ups and maintenance.
• To follow up on the Out of Order and Out of service rooms.
• To liaise with the Front Office on the scheduling of rooms for maintenance programs.
• To ensure a close co-ordination with the Front Office, Engineering, Food and Beverage as well as the Guest Relation regarding usual and unusual guest requests.
• To daily review the Night Audit reports related to the Housekeeping.
• To offer assistance at any time in the operations and to monitor, highlight and suggest improvements on any dysfunction.
• To ensure a proper coverage and supervision of the Housekeeping sections at all times.
• To ensure and perform a proper use of all the equipment and property management system, to have a perfect knowledge of the set ups.
• To ensure the strict control of room keys and section keys.
• To implement and follow up daily check lists.
• To respect schedules, terms and deadlines as agreed with the Management.
• To ensure that all ambassadors are aware of the outlet timings and promote the internal activities and events.
• To conduct a daily line up briefing with the Housekeeping, Residence and Laundry supervisors to recapitulate tasks and activity.
• To share daily activity highlights with the Director of Housekeeping, including internal and external guest opportunities.
• To assist the Director of Housekeeping in fulfilling administrative responsibilities and monitoring activities. To replace him whenever needed.
• To be an ambassador of he Housekeeping and of the hotel, in and outside the work place..
• To act as a representative of the Management when dealing with guest complaints or if a member of the Housekeeping team is facing difficulties that she/ he cannot solve on her/ his own.
• To manage any guest complaint in a professional manner, by owning it, resolving it to the guest satisfaction and recording it.
• To call the Director of Housekeeping for advice in serious cases or if an approval is required.
• To be fully aware of and to report all guest comments or complaints.
• To carry out any other reasonable duties as assigned by the Director of Housekeeping.

EEOC statement: 'All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.'

Benefits:

• Health insurance
• Health savings account
• Dental insurance
• Vision insurance
• Flexible spending accounts
• Life insurance
• Retirement plan

Job Types: Full-time, Temporary

Salary: $30.00 per hour