105 Housekeeping Manager Jobs in New York, NY
MCR Hotels is Hiring a Housekeeping Manager Near New York, NY
Housekeeping Manager
- Verify that guest room status is communicated to the Front Desk in a timely and efficient manner
- Inspect guestrooms daily
- Utilize a list of rooms to be cleaned immediately and a list of prospective check-outs or discharges to prepare work assignments
- Inventory stock to ensure adequate supplies
- Supervise an effective inspection program for all guestrooms and public space
- Understand the impact of the department’s operations on the overall hotel success
- Verify all team members have proper supplies, equipment, and uniforms
- Communicate areas that need attention to staff and follow up to ensure completion
- Participate in departmental meetings and continually communicate a clear and consistent message regarding the departmental goals to produce the desired results
- Use all available on-the-job training tools to train new Room Attendants and provide follow-up training as needed
- Establish and maintain open, collaborative relationships with team members
- Participate in scheduling team members to business demands and tracking team members' time and attendance
- Verify team members understand expectations and parameters
- Administer property policies fairly and consistently; disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs)
- Supervise staffing levels to ensure that guest housekeeping, operational needs, and financial objectives are met
- Observe behaviors of team members and provide feedback to individuals
- Participate in an ongoing team member recognition program
- Solicit team member feedback, utilize an “open door” policy, and review team member satisfaction results to identify and address problems or concerns
- Participate in the development and implementation of corrective action plans to improve guest satisfaction
- Emphasize guest satisfaction during all departmental meetings and focus on continuous improvement
- Respond to and handle guest problems and complaints
- Other duties as assigned
- High school diploma or equivalent
- 2 years’ experience in hotel housekeeping or related field
- Effective communication both verbal and written
- Effective listening skills to understand and clarify concerns from team and guests
- Experience working in a labor-organized environment preferred
- Organizational skills and attention to detail
- Proficient in the use of Microsoft Office
- Excellent time management
- A can-do attitude and a hands-on approach
- A flexible schedule that allows availability of days, nights, holidays, and weekends based on the demands of the hotel
- MCR is the 3rd-largest hotel owner-operator in the United States.
- Founded in 2006, our company has offices in New York City, Dallas, Chicago, and Richmond, Virginia.
- MCR has a $5.0 billion portfolio of 148 premium-branded hotels containing more than 22,000 guestrooms across 37 states and 106 cities.
- MCR has more than 7,000 team members across the country and operates hotels under 9 Marriott brands, 8 Hilton brands and a number of unflagged independent hotels.
- MCR was named one of Fast Company’s 10 Most Innovative Travel Companies of 2020.
- MCR is a three-time recipient of the Marriott Partnership Circle Award, the highest honor Marriott presents to its owner and franchise partners, and a recipient of the Hilton Legacy Award for Top Performer.
- For the TWA Hotel at New York’s JFK Airport, MCR won the Development of the Year (Full Service) Award at The Americas Lodging Investment Summit (ALIS), the Urban Land Institute New York Excellence in Hotel Development Award and the American Institute of Architects national Architecture Award, the highest honor given by the AIA
- Hotel Discounts
- Weekly Pay
- Paid Time Off
- Retirement Options
- Referral bonuses
- Career advancement & upward mobility
- Health, Dental, Vision Insurance- available after 30 days of employment for full-time team members
Other details
- Job Family Independent
- Pay Type Salary
- Min Hiring Rate $62,000.00
- Max Hiring Rate $65,000.00
Job Summary
Full Time
Accommodations
$65k-82k (estimate)
04/17/2024
06/16/2024
mcrhotels.com
FLOWER MOUND, TX
100 - 200
2006
Private
RICHARD T MORSE
$5M - $10M
Accommodations
Related Companies
About MCR Hotels
MCR Investors is a provider of hotel asset management, sales representation and revenue management services to the hotel industry.
The job skills required for Housekeeping Manager include Housekeeping, Scheduling, SOP, Attention to Detail, Continuous Improvement, Listening, etc. Having related job skills and expertise will give you an advantage when applying to be a Housekeeping Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Housekeeping Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Housekeeping Manager positions, which can be used as a reference in future career path planning. As a Housekeeping Manager, it can be promoted into senior positions as a Head of Housekeeping that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Housekeeping Manager. You can explore the career advancement for a Housekeeping Manager below and select your interested title to get hiring information.
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