Household Goods Customer Service Representative

Requirements

• Must have exceptional customer service skills and the ability to interpret customer enquiries and be able to deal with customers in a tactful and diplomatic manner.
• Must have basic computer skills and experience working with Microsoft office products. 
• Must be adaptive to a fluid demanding work environment and able to multitask utilizing computer equipment to locate data and information to assist customers.
• Should have a comprehensive knowledge of the Joint Travel Regulations (JTR) or be very astute and familiar with acquiring experience in working with military regulations quickly.
• Must be able to read and write English fluently and be able to speak clearly due to handling customer enquiries by phone.

Qualifications

• Must have obtained a High School diploma or GED.
• Possess a minimum of four (4) years logistical experience, with at least two (2) years in a Navy or Marine Corps environment.

EEO StatementThe GBS Group is an equal-opportunity employer. Employment decisions will be based on legitimate, nondiscriminatory business reasons, including merit, qualification, experience, and abilities. Our employment policies will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex/gender, sexual orientation, gender identity or expression, transgender status, national origin, age, disability, marital or familial status, pregnancy, military/veteran status, genetic information, or any other characteristic protected by law. This policy governs all aspects of the employment relationship, including but not limited to selection, job assignment, compensation, discipline, promotion, termination, and access to benefits and training. Any employee who feels that he or she is or has been the victim of illegal discrimination or violation of this policy should immediately notify the Chief Administrative Officer or Human Resources. Employees may file a legitimate or good faith discrimination complaint without being subject to reprisal.