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Workoo Technologies
Virginia Beach, VA | Full Time
$36k-46k (estimate)
1 Week Ago
Conn's
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$32k-40k (estimate)
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Family Dollar
Virginia Beach, VA | Full Time
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The GBS Group
VIRGINIA BEACH, VA | Full Time
$37k-47k (estimate)
2 Months Ago
Customer Service Representative
Workoo Technologies Virginia Beach, VA
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$36k-46k (estimate)
Full Time 1 Week Ago
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Workoo Technologies is Hiring a Customer Service Representative Near Virginia Beach, VA

About the job Customer Service Representative

We are looking for Emergency Roadside Specialists to process requests for roadside assistance as part of our fast-paced, member service organization, demonstrating concern for member safety and effectively diffusing high tension situations.
You will have approximately 7 weeks of paid remote training to prepare you to provide legendary service to our members! All equipment will be provided to you prior to training.
Qualifications
Successful candidates in the role possess resiliency in diffusing high stress situations.
Ability to provide excellent customer service to 100 member calls a day.
You must have the ability to directly connect to ISP via Ethernet (no wireless, DSL, Satellite or Hot Spots etc.) Modem/Router must be in the same room as the computer equipment. Minimum 25 mbps download; 5 mbps upload.
Youll need a passion for helping people, and the desire to exceed member expectations in a structured, goal-oriented environment.
Excellent written, verbal, and computer skills provide success.
Requires 1 year of previous customer service experience. Call Center experience is preferred, but not mandatory.
High School diploma, GED or equivalent along with the successful completion of background and drug screening mandatory.
Remarkable benefits:

  • Health coverage for medical, dental, vision
  • 401(K) saving plan with company match AND Pension
  • Tuition assistance
  • PTO for community volunteer programs
  • Wellness program
  • Employee discounts

Job Summary

JOB TYPE

Full Time

SALARY

$36k-46k (estimate)

POST DATE

05/21/2024

EXPIRATION DATE

06/09/2024

Show more

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The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.

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