46 Front Desk Agent - Part Time Jobs in Pittsburgh, PA
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The Fairmont Hotel is Hiring a Front Desk Agent - Part Time Near Pittsburgh, PA
Fairmont Pittsburgh, a 4 diamond LEED certified luxury hotel, is located at the heart of Pittsburgh's business, cultural and retail hub. Fairmont Pittsburgh offers superb and distinctive guest services and accommodations in a luxury setting.
What is in it for you:
- Competitive salary and flexible benefit plans
- Opportunity to earn commissions
- Generous PTO allowances
- Employee rates at Accor properties in NCA region
- Learning programs through our Academies
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities
You are the beginning of an exceptional guest experience. As a Front Desk Agent, you will make our guests feel welcome and reflect the exceptional experience to come when they arrive. Your personalized interactions, care in guest room selection, and knowledge of the hotel will ensure our guests have a lasting memory of their visit.
What You Will Be Doing:
- Greet guests upon arrival with a warm and sincere welcome
- Perform all functions of guest registry including check in and check out, updating reservations and guest profiles to 100% accuracy, swift but correct room assignment while meeting luxury standards
- Issue keys while ensuring utmost safety and confidentiality
- Maintain and protect guest privacy and discretion
- Settle guest accounts while ensuring all services standards are followed
- Maintain a company issued bank and accurately report receipts daily, while adhering to company cash handling policies
- Assist guests and answer inquiries regarding hotel facilities in an informative and helpful way
- Drive revenue through room upsells and cross-promotion of other hotel outlets
- Builds strong rapport with support departments
- Create reservations for guests who are at the desk or who call in after hours
- Consistently offers professional, engaging and friendly service
- Resolve guest issues and inquires, and escalate to Supervisor or Manager when appropriate
- Other duties as assigned
Your Experience and Skills Include:
- Ability to work all shifts including overnights, weekends, and holidays
- Previous experience in Front Office operations in a luxury setting an asset
- An operational knowledge and proficiency in Front Office Systems-Micros-Fidelio and Microsoft Office suite (Word, Excel, PowerPoint)
- Proficiency in English required, bilingual is an asset
- Excellent written/verbal communication, coaching and interpersonal skills
- Strong guest service orientation, utilizing empathy and creative thinking
- Ability to work well under pressure
- Thrives in a fast-paced environment
- Desire to work as part of a large, diverse team
- We are a dog-friendly property, comfortability to work around animals and animal dander is necessary.
- Frequent walking and standing during shift
- May occasionally exert up to 25 pounds lift, carry, push, or pull objects
Visa Requirements: Must have proof of valid U.S. work authorization.
Fairmont Pittsburgh, a 4 diamond LEED certified luxury hotel, is located at the heart of Pittsburgh's business, cultural and retail hub. Fairmont Pittsburgh offers superb and distinctive guest services and accommodations in a luxury setting.
Our Commitment to Diversity & Inclusion
Fairmont Pittsburgh is an equal opportunity employer. We are an inclusive company and our ambition is to attract, recruit, and promote diverse talent.
Why Work for Accor?
We are far more than a worldwide leader. We welcome you are you are and you can find the job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor!
careers.accor.com
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
#INDHP
Job Summary
Part Time
Consumer Services
$27k-36k (estimate)
02/09/2024
05/06/2024
pagodanorthpole.com
Warrensburg, MO
<25
Consumer Services
Related Companies
The job skills required for Front Desk Agent - Part Time include Guest Service, Front Office, Cash Handling, Microsoft Office, Confidentiality, Promotion, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Desk Agent - Part Time. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Desk Agent - Part Time. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Front Desk Agent - Part Time positions, which can be used as a reference in future career path planning. As a Front Desk Agent - Part Time, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Agent - Part Time. You can explore the career advancement for a Front Desk Agent - Part Time below and select your interested title to get hiring information.
If you are interested in becoming a Front Desk Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Agent for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Front Desk Agent job description and responsibilities
When guests are ready to depart, the front desk agent generates their final bills and checks them out.
12/11/2021: Atlanta, GA
A Front Desk Agent ensures customers receive the best service possible from the property.
02/10/2022: Fayetteville, AR
Some front desk agents served a hotel associate apprenticeship.
01/05/2022: Albany, GA
The front desk agent can check different guest queries, they can check different problems and various complaints.
12/01/2021: Richmond, VA
The front desk agent can also post charges towards a guest account.
01/11/2022: Cleveland, OH
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Front Desk Agent jobs
Check for sold-out dates before promising availability.
12/09/2021: Johnstown, PA
Desk Clerks typically study at similar levels compared with Front Desk Agents.
02/05/2022: Portland, ME
Make checklists and to-do lists.
11/30/2021: Saint Paul, MN
Seek Out Hospitality Skills Training Opportunities.
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Finally, Add A Summary Or Objective Statement.
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Step 3: View the best colleges and universities for Front Desk Agent.
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