Responsibilities:
- Provide exceptional customer service to clients via phone, email, and chat
- Assist customers with inquiries, concerns, and requests in a professional and timely manner
- Analyze customer needs and recommend suitable solutions
- Perform data entry and maintain accurate customer records
- Conduct outbound calls to follow up on customer inquiries or resolve issues
- Communicate effectively with customers to ensure their satisfaction
- Handle customer complaints or escalations with empathy and problem-solving skills

Skills:
- Excellent phone etiquette and strong communication skills
- Proficient in data entry and computer skills
- Ability to handle multiple tasks simultaneously while maintaining attention to detail
- Strong problem-solving skills and ability to think critically in a fast-paced environment

- Self motivator
- Previous experience in customer service or a related field is a plus

This is an exciting opportunity for individuals who are passionate about providing excellent customer service. Join our team and help us deliver exceptional experiences to our valued Clients. Apply now!

Job Type: Full-time

Pay: $17.66 - $18.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Health insurance
• Paid time off

Experience level:

• 2 years

Shift:

• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

Work Location: In person