Northwood Investors is a privately held real estate investment advisor that was founded in 2006 by John Kukral, the former President and CEO of Blackstone Real Estate Advisors. Northwood employs a fundamental, value-driven investment strategy with a longer-term outlook. Northwood invests alongside institutional and private clients in a broad range of real estate and real estate-related investment opportunities globally, with approximately $7 billion of assets under management.
Northwood has office locations in the US in Denver (headquarters), New York, Dallas, Los Angeles and Charlotte. The firm also has employees who work for vertically integrated platforms, such as Retail and Hospitality, in Florida, North and South Carolina, California, and Texas. Additionally, the firm has professional teams located in the United Kingdom, Luxembourg, Paris, Singapore, and Amsterdam.
Northwood Hospitality, a wholly owned subsidiary of Northwood Investors, manages the prominent hotel portfolio acquired by Northwood Investors. The growing portfolio of Northwood Hospitality currently consists of fourteen iconic properties, thirteen of which are managed by Northwood Hospitality.
For more information, visit Northwood's website at http://www.northwoodhospitality.com
Job Description
This is a junior level Sales Manager that supports the day-to-day activities of the Director of International Sales.
Job Responsibilities:
*Assist in site inspections, planning, service and execution for International Guest/Group visits and other related functions
*Work closely with operations teams including but not limited to Front Office, Guest Experience, Housekeeping Meeting - Events Team to ensure that client's needs are met and exceeded in every way
*Organize flawless arrival and overall experience for all International guests
*Collaborate in overall International sales effort including outside sales calls
*Prepare proposals, contracts and turnover files
*Use Delphi to create/update accounts or contacts within an account, create new group bookings, revise existing group bookings, merge and produce contracts
*Use Opera as necessary within the scope of this position
*Responsible for personal sales goal
*Draft and execute sales collateral and client / prospect presentations via Microsoft Word, Excel, and PowerPoint
*Proactively manage preparation for site inspections
*Answer telephones, emails and inquiries in a professional and timely manner
*Prepare and process Expense Reports and Monthly Reports
*Manage International Data base and assist in all International Initiatives
*Other tasks as requested
Job Qualifications:
*College Degree or equivalent experience
*Prior experience in dealing with this type/level of clientele is desirable
*Ability to read, write and speak English, using excellent grammar and communication skills
*Strong Work ethic and customer relation skills
*Attention to detail is a must
*Ability to multi-task and be proactive
*Pleasant and professional demeanor
*Ability to effectively communicate in a friendly and positive manner
*Must be willing to work a flexible schedule including nights and weekends
*Proficient in Microsoft Word, Excel and PowerPoint
*Fluency in multiple languages is a plus
*Previous hotel operations experience is a strong plus
*Delphi and Opera knowledge is a plus
We are proud to be an equal opportunity workplace and we practice being committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or Veteran status. We will require background checks and employment verifications and in some roles drug screens due to our contractual obligations.
We offer competitive benefits and wellness programs: Competitive, pay, generous time off policies, paid parental leave, charitable matching donation program, paid volunteer time off, physical wellness reimbursement, company paid training, conferences and professional membership fees, employee/friends/family discounts at our hotel properties to name a few.