189 Customer Service Representative CSR Jobs in Dallas, TX
The Cross Group is Hiring a Customer Service Representative CSR Near Dallas, TX
- Help manage current customer accounts.
- Deal with a high volume of inbound and outbound phone calls.
- Maintain relationships with carriers and customers.
- Provide exceptional customer service to customers and carriers.
- Solve customer and carrier problems and help resolve issues.
- Provide shipment quotes for customers and set up shipments as required by customers.
- Excellent multitasking skills within their work space as well as computer software programs.
- Be a professional representative of our company that other employees look up to.
Requirements
- High quality written and verbal communication skills
- Ability to adapt to changes in the work environment
- Accurate and able to produce quality work
- Dependability
- Problem solver
- Ability to work in teams and open to others’ views
- Show respect toward others with cultural differences
- Quality decision making
- To perform this job successfully, an individual should have knowledge of Database software; Internet software; Order processing systems; Spreadsheet software, and Word Processing software.
- Minimum high school diploma required. Some college preferred but not required.
- Previous customer service or call center experience preferred
- Ability to calculate in all units of measure, using whole numbers, common fractions, and decimals.
- Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
- Ability to deal with problems involving several concrete variables in standardized situations.
- To perform this job successfully, an individual should have knowledge of Database software, Internet software, Order processing systems, and Microsoft software.
Benefits
- 401(k)
- Dental insurance
- Referral program
- Paid time off
- Employee discount
- Flexible schedule
- Health insurance
- Vision insurance
Job Summary
Full Time
Durable Manufacturing
$36k-45k (estimate)
04/21/2023
04/30/2024
The job skills required for Customer Service Representative CSR include Customer Service, Call Center, CSR, Verbal Communication, Empathy, Multitasking, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative CSR. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative CSR. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative CSR positions, which can be used as a reference in future career path planning. As a Customer Service Representative CSR, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative CSR. You can explore the career advancement for a Customer Service Representative CSR below and select your interested title to get hiring information.
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