JOB TITLE: SYSTEMS ADMINISTRATOR
JOB LOCATION: RESTON, VA
WAGE RANGE*: 55.00-60.00 PER HOUR
JOB NUMBER: 31402096
REQUIRED EXPERIENCE:

• Leverage command line activities as you monitor and resolve performance related issues of biometric products, software, and networks
• Monitor server/software error messages displayed on monitoring fault-detection terminal and take appropriate actions to restore services as needed
• Perform installations and patching to maintain key applications and operating systems
• Document problems/issues in ticket tracking system

Candidates MUST be able to obtain and maintain a public trust clearance for the U.S. Department of Homeland Security (Client) in order to access Client production systems and PII data.
JOB DESCRIPTION

As a Linux/Unix System Administrator (second/third shift) for the North America Biometrics Programs team in Reston, Virginia, you will monitor, maintain, and administer hardware/software/configurations across multiple environments to ensure high availability and peak performance. You will update shift logs, assist with Operation System patching/upgrades, perform data backups and diagnostics, utilize command line for troubleshooting, and repair and restore systems to normal processing. In addition, you must have experience with monitoring; software problem solving; phone support during problem resolution; and disaster recovery operations.

Essential Functions / Key Areas of Responsibility

• Leverage command line activities as you monitor and resolve performance related issues of biometric products, software, and networks
• Monitor server/software error messages displayed on monitoring fault-detection terminal and take appropriate actions to restore services as needed
• Perform installations and patching to maintain key applications and operating systems
• Document problems/issues in ticket tracking system
• Review and resolve tickets through the ticketing system, phone calls, and emails.
• Collaborate with other teams and provide client updates until issues are resolved
• Lead troubleshooting call bridge to ensure the incident is documented from start to closure
• Support deployment activities, including patching, upgrades, scripting etc.
• Ensure that your customers are satisfied throughout the process
• Review, update, and prepare shift logs for an efficient transition to new shift.
• Effectively multitask on a variety of complicated assignments

Equal Opportunity Employer Veterans/Disabled
* While an hourly range is posted for this position, an eventual hourly rate is determined by a comprehensive salary analysis which considers multiple factors including but not limited to: job-related knowledge, skills and qualifications, education and experience as compared to others in the organization doing substantially similar work, if applicable, and market and business considerations. Benefits offered include medical, dental and vision benefits; dependent care flexible spending account; 401(k) plan; voluntary life/short term disability/whole life/term life/accident and critical illness coverage; employee assistance program; sick leave in accordance with regulation. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.

About the Company:
The Computer Merchant, LTD.

About TCMIf you would like to…

• Develop your skills
• Improve your earnings potential
• Gain greater control over your career

The Computer Merchant, Ltd. (TCM) has provided Information Technology Solutions and enterprise staffing services to Fortune 1000, mid to small sized corporations, as well as Federal, state, and local governments for over 30 years.
At The Computer Merchant (TCM), we are committed to your professional and financial success. We'll evaluate your background, experience and qualifications, and then recommend contract jobs that are the best match for your goals.
Click here to learn more!Fast Facts & Recognition:

• Founded and incorporated in 1980
• We are a privately held, Veteran-owned business.
• We've placed over 3,000 technologists in 2012.
• In 2013 we were ranked 17th among the Area's Largest Temporary Placement Firms by Boston Business Journal.
• In 2013 we were ranked 51st of Area's 100 Largest Private companies by Boston Business Journal.

Company Size:
1,500 to 1,999 employees

Industry:
Staffing/Employment Agencies

Founded:
1980

Website:
http://itstaffing.com/