301 Conference Services Manager Jobs in Denver, CO
The Clayton Members Club & Hotel is Hiring a Conference Services Manager Near Denver, CO
- Pay rate $50,000.00-$60,000.00 per year
- Paid time off to volunteer in your community for the causes you care about
- Strong sense of belonging through Opportunity, Equity, and Inclusion
- Free shift-meal prepared by our in-house culinary experts
- Up to 50% Food and Beverage Discounts
- Greatly discounted room rates for Aparium properties for you and your out-of-town guests
- Discounted pet insurance available through ASPCA to care for your best friend
- 401k participation available for full-time associates to grow your nest egg
- All full-time regular associates are eligible to enroll in our benefit plans that include medical, dental, vision and supplemental insurance
- Uphold and role model the company’s principles of People, Place and Character; and ensure direct reports are also modeling the way of our values that drive collaboration, intuition and translocal hospitality
- You are the key Liaison between the hotel and client / planner. You will review and detail all the client’s needs to ensure the successful execution and flow of contracted programs including but not limited to banquet event orders, all food and beverage, and meeting needs, rooming lists, ground transportation, special room service needs, group resumes, master account billing, audio visual and box handling
- You will lead Resume & BEO meeting to effectively coordinate with various departments and make updates to resumes for internal teams
- Meet and greet client, oversee a formal pre-con or informal needs review with appropriate hotel stakeholders
- Communicate with team and inspect that all details are correct and represent clients’ expectation to the hotel
- Close out file by checking billing vs. menus and contract terms. You will work with accounting on any adjustments post-meeting and ensuring the billing is correct and aligned in the Delphi system.
- Problem solves with other departments as needed to service the business at the hotel, e.g., groups that have outgrown confirmed space by identifying other options the hotel has to offer.
- Build and maintain a trusting and transparent relationship with your clients and planners to create memorable experiences that meet and exceed their stated or unstated needs, know any request is never too small or too big of a request.
- On an ongoing basis, review function space blocking to maximize client flow and revenue optimization
- Work to upsell events to achieve higher B & C revenues, AV, and additional needs for client
- Assist in annual competitive analysis of banquet costs, development of new menus, food and beverage minimums, and meeting rental costs
- Conduct client site inspections post-contract phase, coordinate tastings for events
- Be aware of the overall set up and implementation of events and meetings
- Proactively communicate with relevant departments to ensure proper servicing of accounts
- Empower employees to intuitively serve each guest, employee, visitor, or client
- Follow your instinct and use your best judgment to create experiences for guests that are thoughtful and genuine
- Provide undivided attention to each guest
- Demonstrate a high degree of drive and determination
- Work cooperatively with other people to achieve a common goal in the best interest of the hotel
- Curate and detail all on-property hotel events.
- Meet tight deadlines while working in a very fast-paced environment and under considerable stress.
- Perform other services and duties as requested by the Director of Sale and/or hotel General Manager in support of a successful operation
- Minimum of two (2) years of hospitality in either Catering, Convention or event servicing experience within a boutique or luxury hotel
- Delphi FDC system knowledge, preferred but not required
- Flexible in being present during events that occur in the evening or during weekends
- Bachelor’s degree in related field of Hospitality Management or equivalent work experience
- Adaptable interpersonal skills to communication and address all employee levels of the hotel
- Professional proficiency of the English language in reading, writing and verbal communication
- Demonstrated experience in forming local connections, developing business and achieving sales targets.
- Proficiency in Microsoft Office applications such as Excel, Outlook, PowerPoint, Word, etc.
- Engage others in general conversation tactics to build rapport quickly; leading and adapting communication and presentation tactics to engage your audience; displaying adaptable interpersonal skills for a wide range of audiences and clients
- Demonstrates business acumen and practices sound financial decisions by ensuring the actions and plans put into place support the achievement of Sales goals and budgets
- Approach fact-finding and discovery missions in a collaborative effort; valuing input and experiences of others that creates additional insight to uncover deeper issues that may need to be addressed or removed as a barrier to implementation.
- Value the importance of making decisions with integrity, maintaining confidentiality across internal workgroups, and knowing how to use discretion when appropriate; knows how to keep a secret by understanding the difference between transparency and confidentiality
Job Summary
Full Time
$98k-125k (estimate)
11/08/2023
06/11/2024
claytondenver.com
Denver, CO
<25
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The job skills required for Conference Services Manager include Problem Solving, Presentation, Product Quality, Transportation, Microsoft Office, Collaboration, etc. Having related job skills and expertise will give you an advantage when applying to be a Conference Services Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Conference Services Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Conference Services Manager positions, which can be used as a reference in future career path planning. As a Conference Services Manager, it can be promoted into senior positions as a Meeting/Event Director that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Conference Services Manager. You can explore the career advancement for a Conference Services Manager below and select your interested title to get hiring information.
If you are interested in becoming a Conference Services Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Conference Services Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Conference Services Manager job description and responsibilities
Conference Services Managers organize and coordinate various types of meeting.
02/01/2022: Dallas, TX
Responsible for planning, preparation, and execution of conferences and events.
03/06/2022: Chicago, IL
Ensure Catering and Conference services are per standards and be available to be present at various events.
04/06/2022: Cedar Rapids, IA
Providing timely responses to acknowledge requests; confirm reservations; and outline services within the time line parameters established for the client.
01/25/2022: Gary, IN
Work closely with the client and key hotel departments throughout the duration of their conference, being available to assist them at the appropriate times.
01/24/2022: Wilmington, DE
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Conference Services Manager jobs
Set Out Clear Call Etiquette Guidelines Ahead of Time.
03/21/2022: Fort Smith, AR
Start on Time and Set Expectations.
02/06/2022: Carson City, NV
Have a clear escalation pathway.
01/24/2022: Norwich, CT
Use tools that boost speed and efficiency.
02/01/2022: Mobile, AL
Measure and analyse customer feedback.
04/10/2022: Fort Collins, CO
Step 3: View the best colleges and universities for Conference Services Manager.
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