6 Client Service Representative, Subrogation Jobs in Portsmouth, NH
The CCS Companies is Hiring a Client Service Representative, Subrogation Near Portsmouth, NH
Job Details
Description
The Client Service Representative, Subrogation is responsible for working with clients and internal staff to support the overall workflow of the Subrogation department.
ESSENTIAL FUNCTIONS:
- Navigates internal and client specific systems, maintains account files and completes balance verifications via phone and email.
- Indexes documentation from client systems, answers client status requests and updates accounts with relevant information, including damages, vehicles, location of accident, arbitration information and parties involved.
- Reviews and processes mail and faxes from responsible parties and carriers.
- Organizes and updates debtor documentation to be mailed to responsible parties.
- Reviews and works department emails.
- Assists in annual audit, contacting DMVs to confirm license suspension criteria and contact information is accurate.
- Reviews and processes all releases, installment agreements, and promissory notes.
- Completes additional tasks and responsibilities, as directed by department supervisor and manager.
QUALIFICATIONS:
- Minimum of 1 years in a customer service position required.
- Strong interpersonal and verbal communication skills.
- Must have a strong attention to detail and are highly organized.
- Excellent interpersonal and verbal communications skills.
- Strict adherence to confidentiality and high ethical standards.
- Experience working with Microsoft Office (Word, Excel, Outlook) is preferred.
- Basic math and writing skills.
- Coachable: receptive to feedback, responsive to change, willing to learn, and embraces continuous improvement.
- Ability to maintain a predictable and consistent fulltime work schedule.
EDUCATION REQUIREMENTS:
- High school diploma or equivalent required.
Qualifications
Job Summary
Other
Insurance
$36k-45k (estimate)
06/15/2023
05/14/2024
ccsusa.com
NORWOOD, MA
500 - 1,000
1966
STEVEN WEISS
$50M - $200M
Insurance
Related Companies
About The CCS Companies
The CCS organization provides expert solutions in the following focused specialties: Credit Collection Services (CCS): CCS is widely recognized as one the nations largest and most successful collection firms. Since our inception, we have tirelessly focused our resources in providing the most professional customer service approach to debt recovery. This is largely the reason high-profile creditors utilize our services coast-to-coast. CCS offers seasoned solutions to the following industries; Banking, Cable, Education, Financial Services, Healthcare, Insurance, Retail, Telecommunications, and U...tilities. Customer Contact Solutions (CCS): CCS is a complete multi-channel contact center, offering clients a variable versus fixed cost solution. We provide Automated Voice Messaging programs utilizing advanced text-to-speech technology and inbound/outbound IVR functionality, free to end user and SMS text messaging, e-mail, as well as live agent / on-shore call center solutions. ClaimAssist (a division of the CCS Companies): ClaimAssist is one of America's largest revenue cycle management companies. We offer decades of experience servicing healthcare providers nationwide. We employ a dedicated team of experienced healthcare specialists who navigate the entanglements of the legal system to increase your reimbursement rates. We leverage proprietary system technology with industry best practices to ensure we achieve maximum reimbursement while identifying and appealing any short paid claims. To view our current job openings, please visit www.CCSCareers.com.
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