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Customer Service Representative/Insurance
$37k-47k (estimate)
Full Time 3 Weeks Ago
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The Bedford Group is Hiring a Customer Service Representative/Insurance Near Worth, FL

The Company:

At The Bedford Group Inc, we're not just a company; we're a dynamic force driving innovation and excellence in our industry. With a passion for delivering top-notch services, we pride ourselves on our commitment to exceeding client expectations. Our team of dedicated professionals is the heart of our success, bringing expertise, creativity, and a relentless drive to every project. Join us in shaping the future of insurance and experience the excitement of being part of a winning team!

Job Overview:

This is a full-time hybrid role for a Customer Service Representative 4-40. The Customer Service Representative will be responsible for providing excellent customer support and ensuring customer satisfaction. This includes handling customer inquiries, resolving customer issues, and maintaining a positive customer experience. The role will be primarily located in West Palm Beach, FL, with flexibility for "some" remote work..

Duties:
- Handle incoming customer inquiries via phone, email, and chat
- Provide information about products and services
- Process orders, returns, and exchanges
- Resolve customer complaints in a professional manner
- Conduct outbound calls to follow up on customer inquiries
- Upsell products and services to customers when appropriate

Requirements:

-Working with underwriters

-Creating Accords

-Use of Ezlynx
- Proficient in English; fluency in Spanish is a plus
- Strong data entry skills
- Ability to analyze information and communicate effectively
- Prior experience in customer service or a related field is preferred
- Multilingual or bilingual capabilities are advantageous

Join our team and enjoy competitive pay, opportunities for career growth, and a supportive work environment. If you meet the requirements above and are passionate about delivering top-notch customer service, we would love to hear from you. Apply now!

Job Type: Full-time

Pay: $18.34 - $23.08 per hour

Expected hours: 40 per week

Benefits:

  • 401(k)
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Vision insurance
  • Work from home

Experience level:

  • 5 years

Shift:

  • Day shift

Weekly day range:

  • Monday to Friday

Work setting:

  • In-person
  • Office

Ability to Relocate:

  • Lake Worth, FL 33449: Relocate before starting work (Required)

Work Location: In person

Job Summary

JOB TYPE

Full Time

SALARY

$37k-47k (estimate)

POST DATE

05/02/2024

EXPIRATION DATE

08/28/2024

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The job skills required for Customer Service Representative/Insurance include Customer Service, Products and Services, Customer Support, Futures, Flexibility, Data Entry, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative/Insurance. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative/Insurance. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Customer Service Representative/Insurance positions, which can be used as a reference in future career path planning. As a Customer Service Representative/Insurance, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative/Insurance. You can explore the career advancement for a Customer Service Representative/Insurance below and select your interested title to get hiring information.