The Arc of San Diego is the largest, most comprehensive provider of services to children and adults with disabilities in San Diego County. We are a diverse team of dedicated individuals who are passionate about serving and empowering children and adults to live their most fulfilling and independent lives.

We live by our Person First, Person Centered value system to create meaningful days for our clients and each other. In hiring, we look for candidates that are a strong addition to our culture, as well as bring the talent and experience required by the position. We offer a positive, team-oriented work environment with opportunity for professional growth and continuous learning, and the chance to make an impact on someone’s life in a meaningful way. 

We are currently hiring a Medical Administrative Assistant to join our team. You will support the day-to-day operations of the Residential Nursing Services by being responsible for managing the administrative and clerical tasks. 

The pay range for this position is $20-$22.00 per hour. 

Who you are: 

• Believe in empowering individuals in living their most independent lives 
• Are flexible and adaptable to different situations 
• Multitasker and detail-oriented in completing administrative tasks 
• Take pride in being a reliable and inclusive member of a team 

 A typical day will include: 

• Supporting Residential Nursing Services division with all administrative duties 
• Managing medical record document storage management 
• Placing and receiving phone calls to vendors, medical consultants, insurance companies etc. 
• Ensuring several parallel and time-sensitive projects are completed by deadlines 
• Following The Arc of San Diego’s medical records request protocol

What you’ll need to be successful: 

• Associate’s degree (AA) with at least one year as a Medical Administrative assistant
• Knowledge of healthcare operations 
• Experience using electronic case management systems (THERAP) 
• Familiarity with medical and insurance legislation 

 We’d love it if you: 

• Had strong knowledge of computer and operating systems (MS Office, Zoom) 
• Excellent communication, customer service, interpersonal, and organizations skills 
• Are multi-lingual (English, Spanish, Tagalog) 
• Had prior experience drafting medical communications with client’s families/conservators

The Arc of San Diego is an Equal Opportunity Employer. We have a strict policy against harassment and retaliation of any type and are dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.

Our goal is to provide a work environment free from discrimination, harassment, and retaliation as well as other disrespectful or other unprofessional conduct based on any protected class: race (including natural hairstyles), color, religion (including religious dress and grooming practices), national origin (including language use restrictions), age (40 and over), legally protected medical condition (including cancer and AIDS/HIV), physical or mental disability, marital status, sex (including sexual harassment, sex stereotypes and pregnancy, childbirth and related medical conditions), sexual orientation, reproductive health decision making, ancestry, genetic information/ characteristics, gender, gender identity, gender expression, transgender, military and veteran status, known status as a victim of domestic violence, sexual assault, stalking or of certain violent crimes, or whose covered family member is a homicide victim, enrollment in a public assistance program, off duty and off-site cannabis use or any other characteristic or activity protected by law.

We also prohibit discrimination, harassment, retaliation, disrespectful or unprofessional conduct based on the perception that anyone has any of the above characteristics or is associated with a person who has or is perceived to have any of those characteristics.

The Arc of San Diego is a federal subcontractor and shall abide by the requirements of 41 CFR 60-1.4(a), 60- 300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals on their race, color, religion, sex, sexual orientation, gender identity or national origin, and for inquiring about, discussing or disclosing compensation. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

The Arc of San Diego will endeavor to make a reasonable accommodation to the known physical or mental limitations of qualified candidates with disabilities unless the accommodation would impose an undue hardship on the operation of our business. If candidates need assistance to perform their job duties because of a physical or mental condition, they should contact the Head of Human Resources.