Business Development Associates are responsible for increasing sales and maximizing margins. They are driving exceptional customer engagement by handling calls, emails, and cases in a professional and timely manner.

If you thrive in a high-paced business development environment, this is a tremendous opportunity to learn how to trade commodities and built a sales career at Upstate Coin and Gold.

Keys to Success:

• Results Oriented: Exceeds targets and KPIs on a consistent basis
• Motivated: You are a self-starter who thrives in fast-paced transactional environments and are excited to learn about new industries.
• Detail Oriented: You have a quick mind for accuracy and have the uncanny ability to spot errors.
• Innovative: You are a problem solver not content in a job where is it the same thing day in and day out. You want to dive deeper and know the “why” of processes. You enjoy identifying ways to improve workflow.
• Ambitious: You want to help build something from the ground up and lead by example.
• Collaborative: You are passionate about contributing to your team’s success. You can turn any problem into a successful outcome.

Responsibilities: Reporting to our VP of Sales and Marketing, the Business Development Associate will be responsible for but not limited to:

• Responds to inbound telephone and email inquiries, orders, and requests for information
• Assist with customer service needs and correspondence
• Processes transactions in applicable CRM / ERP system(s)
• Creates and update Purchase and Sales orders
• Sends sales campaigns to existing customers and new prospects
• Prepare and distribute information on new product availability
• Providing administrative support to the Trading team and helping with the day-to-day
• The company reserves the right to add or change duties at any time

• Bachelor’s degree in business or related field
• Minimum three (2) years of business development
• Working knowledge of all MS Office applications, particularly MS Excel
• Previous ERP / CRM system preferred

• Excellent verbal and written communication skills
• Proven ability to plan and manage resources

Total Rewards Package:

• Competitive compensation based on experience
• Annual performance bonus opportunity
• Up to 6% company match on 401(k)
• Employer-paid profit-sharing and cash balance plans
• Comprehensive medical, dental, vision and Employee Assistance plans
• HSA and FSA plans (pre-tax benefit)
• Company paid STD, LTD, Life and AD&D
• Supplemental coverage available including Critical Illness, Accident, Hospitalization and Pet
• PTO and paid holidays
• Extensive on the job training and opportunities for advancement