Applicant must be able to open the office at 630am!

Primary location will be our Alliance office however, applicant must be willing to travel to either Bedford or Denton location when needed.

We are looking for an experienced Front Desk Specialist to join our team! Under general supervision of the Operations Manager, position is responsible for all registration functions including patient check-in, check-out, collections, and phone operations.

Applicants must have experience in clinic and/or hospital setting and must be able to communicate effectively and professionally.

Office is fast paced and qualified applicants must be able to multi task and prioritize assigned duties.

Candidate must be a critical thinker, have the ability to work well with others and be willing to participate as an active member of the team.

Candidate must exhibit, promote and support a high level of attention to customer service as it relates to the needs and care of our patients.

Front Desk Responsibilities:

Open office for the day Greet patients and visitors as they arrive

Check-in patients accurately and timely

Collect deductibles/co-pays

Verify information on file is accurate, necessary documentation is on file and obtain if necessary and scan paperwork/ID's/insurance information

Secure necessary signatures on patient medial records including Privacy, Patient Rights, Financial documents

Work with co-workers to ensure office is clean, organized and welcoming to patients and visitors

Ensure daily tasks are completed accurately and timely

Perform office closing duties as assigned

Check-out patients

Answer phones and assist callers as necessary

Communicates effectively and professionally with patients, visitors and other clinic staff Is courteous in all interactions

Requirements:

High school graduate or GED with at least some medical office experience

Competent computer skills with Windows-based programs (experience preferred)

Experience with Electronic Health Records (EHR) preferred

Willing/able to be trained on EHR software package used by the company

Must possess the ability to multi-task and work in a fast paced environment

Absolute integrity and the use of good judgment to handle the confidential nature of duties, tasks and information

Possess the ability to work closely with all levels of personnel

Ability to work flexible hours to meet office deadlines when needed

Possess strong commitment to the goals, missions and philosophy of the organization

Excellent telephone and faxing documentation with outstanding organizational skills

Ability to prioritize and stay calm under pressure

Must be able to work in a team atmosphere and independently in a fast-paced environment

Must be willing to travel to all three of our locations when needed.

Orthopedic Office experience preferred but not required.

Job Type: Full-time

Pay: From $16.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• Monday to Friday
• Overtime

Experience:

• front desk: 1 year (Required)
• Medical Office Procedures: 1 year (Required)

Language:

• Bilingual - Spanish (Preferred)

Work Location: In person