40 customer service rep i Jobs in austin, tx
Southern Home Services is Hiring a Customer Service Rep Near Austin, TX
Essential Functions:
- Answer incoming customer requests and inquiries in a professional & friendly manner.
- Act as a liaison between customers, technicians, salespersons & management.
- Schedule service and routine maintenance appointments.
- Maintain & update customer records based on interactions.
- Process invoice payments.
- Provide information about products and services.
- Troubleshoot and resolve customer issues and concerns.
- Develop & maintain a knowledge base of the evolving products & services that benefit our customers.
- Participate in in-house training on products & services needed by our customers& office software required to fulfill this position.
- $18 - $22 / hr.
- Monday - Friday 9a - 6p and Saturday - Sunday 8a - 5p (rotating weekends).
- Minimum of 1-year administrative or customer service experience in an office setting is required.
- Knowledge in Microsoft Office is a required.
- Service Titan is a plus.
- Ability to easily cultivate strong rapport with customers and co-workers.
- Find it rewarding to organize, prioritize and manage time effectively to see a task through to completion.
- Work well independently & with integrity in a structured yet relaxed environment.
- Enjoy patiently, empathetically helping others.
- Excellent written and verbal communication skills.
- Reliable, Year-Round Work.
- Weekly Paychecks.
- Paid Time Off and Holidays.
- Medical, Dental and Vision Benefits.
- Company Matched 401k.
Job Summary
Full Time
$38k-48k (estimate)
05/06/2024
07/04/2024
southernhomeservices.us
Charlotte, NC
<25
Related Companies
The job skills required for Customer Service Rep include Customer Service, Microsoft Office, Verbal Communication, Integrity, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Rep. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Rep. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Rep positions, which can be used as a reference in future career path planning. As a Customer Service Rep, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Rep. You can explore the career advancement for a Customer Service Rep below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Rep, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Rep for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Rep job description and responsibilities
Customer service representatives (CSRs) are the front-line support within organizations that sell products and services to consumers and businesses.
12/29/2021: Chicago, IL
The best CSRs are genuinely excited to help customers.
12/07/2021: Saint Paul, MN
Customer service reps may use a variety of tools as part of their role.
12/10/2021: Juneau, AK
At banks, customer service reps may need to have some former experience handling money and making change.
12/23/2021: Youngstown, OH
Customer service representatives work with a business’ customers to handle complaints, take orders, process returns, or solve problems.
02/05/2022: Bismarck, ND
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Rep jobs
Communicate as efficiently as possible.
02/24/2022: Springfield, MO
Don’t worry about acquiring expensive gear; focus on the learning first.
02/10/2022: Helena, MT
Must be a quick learner and nimble with a strong ability to multitask and must be familiar with online retail customer service practices.
01/26/2022: Santa Fe, NM
A commitment to providing great customer experiences by working with enthusiasm, energy and pace.
12/13/2021: Duluth, MN
A strong Customer Service Background and entry level Accounting skills.
01/31/2022: Fort Myers, FL
Step 3: View the best colleges and universities for Customer Service Rep.
Similar Jobs
Popular Articles
