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11 Front Office Agent Jobs in College Station, TX

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Brazos Valley Community Action Agency
College Station, TX | Full Time
$28k-36k (estimate)
1 Week Ago
Texas A&M Hotel and Conference Center
College Station, TX | Part Time
$32k-42k (estimate)
2 Months Ago
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College Station, TX | Full Time
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5 Days Ago
Hotel McCoy
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$25k-33k (estimate)
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Sleep Inn & Suites
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La Quinta Inn & Suites by Wyndham North College Station
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VALENCIA GROUP
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Front Office Agent
$32k-42k (estimate)
Part Time 2 Months Ago
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Texas A&M Hotel and Conference Center is Hiring a Front Office Agent Near College Station, TX

About Us: At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company! Location Description: Embark on a fulfilling career at the Texas A&M Hotel and Conference Center, proudly managed by Pyramid Global, where the spirit of Aggieland meets unparalleled hospitality. With 250 well-appointed guest rooms, 23 flexible meeting rooms, and an expansive 35,000 sq ft of meeting space, our hotel provides a unique workplace immersed in the culture of Texas A&M. Join our team and become part of an environment where you can contribute to exceptional guest experiences while embracing the dynamic energy of Texas A&M. As a member of the Pyramid Global family, you'll enjoy comprehensive benefits, including a 401k with a company match, and recognition programs designed to celebrate your dedication. If you're seeking a career that seamlessly blends hospitality with the pride and tradition of Texas A&M, consider joining us at the Texas A&M Hotel and Conference Center. Your journey towards a fulfilling career in this vibrant and esteemed setting starts here. Gig 'em! Overview:
The Front Office Agent is to provide friendly, efficient registration, guest settlement, and information to all guests, fellow employees, and visitors.

COMPENSATION & BENEFITS:
  • $12/hr. – Biweekly (every two weeks)
  • Extensive health benefits, paid time off, retirement, tuition reimbursement, and employee discounts at hundreds of US and international properties.

SCHEDULE:
The hospitality industry is 24 hours a day, seven days a week, and 365 days of the year. All candidates must be available and are expected to work Texas A&M football game days, Ring Days, graduations, and other high occupancy times due to special events. We strive hard to manage and minimalize overtime, but it should and will be expected when business levels call for it.
  • Part-time: 8-29 hours per week depending on level of business forecasted
  • Days of week/weekend scheduled will vary depending on level of business forecasted.
  • Shift options: Varies, (8 hours, projected)

ESSENTIAL FUNCTIONS:
  • Check guest in, ensuring proper credit is received, special requests are noted are fulfilled, and accurate information is established.
  • Provide exceptional customer service with a smile and empathy.
  • Thoroughly complete all guest transactions.
  • Promote and sell special hotel programs.
  • Interact with fellow team members professionally, assisting other departments with necessary information.
  • Be knowledgeable of all emergency procedures and hotel policies.
  • Maintain house bank including cash handling.
  • Maintain hotel gift shop and check out guests in gift shop
  • Communicate all pertinent information to the Front Office Managers and Supervisors.
  • Follow set procedures on posting, charges, cashing checks, tax information, safe deposits, and refunds.
Qualifications:
  • High school graduate or equivalent.
  • Levelheaded, patient, even tempered demeanor.
  • Positive and outgoing personality.
  • Cash handling experience preferred.
  • Two years’ experience in the service industry, preferably in the hospitality industry.
  • Excellent communication skills and ability to multitask.
  • Ability to work under pressure in a fast-paced, high stress environment.
  • Works well on a team but can also work independently when needed.
  • Strong computer skills.
Pleasant telephone demeanor.

Job Summary

JOB TYPE

Part Time

SALARY

$32k-42k (estimate)

POST DATE

03/25/2024

EXPIRATION DATE

07/21/2024

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The job skills required for Front Office Agent include Customer Service, Front Office, Communication Skills, Integrity, Hospitality Industry, Dedication, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Office Agent. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Office Agent. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Front Office Agent positions, which can be used as a reference in future career path planning. As a Front Office Agent, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Office Agent. You can explore the career advancement for a Front Office Agent below and select your interested title to get hiring information.

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If you are interested in becoming a Front Office Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Office Agent for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Front Office Agent job description and responsibilities

The front desk agent will be responsible for receiving guests’ payments and for balancing the cash at end of the shift.

03/20/2022: Greenville, MS

Handling and distributing guest mail and messages are customarily the responsibility of the front desk agent.

04/26/2022: San Francisco, CA

They provide information about the hotel, available rooms, rates and amenities.

02/25/2022: New Haven, CT

A Front Desk Agent provides an epic level of service for Hotel's guests and owners.

04/01/2022: Springfield, OR

Respond to clients’ complaints in a timely and professional manner.

04/27/2022: Albany, GA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Front Office Agent jobs

A great front desk agent should be smiling 100% of the time.

05/04/2022: Lorain, OH

Maintain and update knowledge on all resort facilities, packages and special events within premises.

03/28/2022: Baltimore, MD

Assisting guests with disabilities.

04/24/2022: Dothan, AL

Operate switchboard and assisting with inquiries.

04/05/2022: Saint Louis, MO

The optimal front desk person must also be an excellent multitasker.

04/28/2022: New London, CT

Step 3: View the best colleges and universities for Front Office Agent.

Calvin University
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University of South Carolina--Upstate
New York University
CUNY--Queens College
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