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Tervis first introduced America to our iconic insulated drinkware in 1946. Since then, we’ve continued to delight our customers with thousands of creative designs and customizable options, hundreds of licenses, innovative new products, and a total commitment to sustainability and responsibility. We make drinkware with personality for use at home and on the go, available in official Tervis stores around the country, on our website 24/7, and through partnerships with premium retailers nationwide.
To be successful at Tervis you’ll need to: Act with Accountability, Improve Continuously, Communicate Thoughtfully, Forge Partnerships, Foster Trust, and Develop Yourself.
The Seasonal Customer Service Representative position is expected to go through end of 2023 based on business needs. Tervis is a highly gifted product and through the holiday season we always need additional support to ensure our consumers are able to get their gifts ontime. This position has the potential to become a Full-Time role in 2024 based on business needs.
Position Summary:
Put your enthusiasm and ability to connect with people to work as part of the Tervis Customer Experience Team. Talk to customers (direct and indirect) across the U.S. on the phone, via email, and on live chat. Listen to each customer’s unique needs and guide them through the Tervis online shopping experience or help them resolve problems and remain loyal Tervis fans. Tervis will provide the training and growth opportunities if you provide a positive attitude, work ethic, professional demeanor, and the ability to work flexible hours.
Essential Functions:
Working Conditions:
Other duties and responsibilities:
This job description does not list all job duties. Occasionally supervisors or managers may ask you to perform other duties. Performance is measured against the tasks listed in this job description and these other duties.
Management has the right to revise the job description at any time. The job description is not a contract for employment and either you or the employer may terminate employment at any time, for any reason.
Experience and Skills:
Full Time
Retail
$34k-42k (estimate)
10/13/2023
06/06/2024
tervis.com
FRANKENMUTH, MI
200 - 500
1946
Private
DARREN ANDERSON
$50M - $200M
Retail
Tervis is an online retail platform that sells double-walled insulated tumblers, lids and straws.
The job skills required for Seasonal Full Time Customer Service Representative (Hybrid) include Customer Service, Customer Support, Written Communication, Initiative, Work Ethic, etc. Having related job skills and expertise will give you an advantage when applying to be a Seasonal Full Time Customer Service Representative (Hybrid). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Seasonal Full Time Customer Service Representative (Hybrid). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Seasonal Full Time Customer Service Representative (Hybrid) positions, which can be used as a reference in future career path planning. As a Seasonal Full Time Customer Service Representative (Hybrid), it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Seasonal Full Time Customer Service Representative (Hybrid). You can explore the career advancement for a Seasonal Full Time Customer Service Representative (Hybrid) below and select your interested title to get hiring information.
If you are interested in becoming a Seasonal Customer Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Seasonal Customer Service Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Seasonal Customer Service Representative job description and responsibilities
Build and maintain enduring customer relationships to boost sales and generate repeat business.
03/08/2022: New Haven, CT
Provide customers with disability services as needed and has knowledge of services within the disabled community.
01/30/2022: Danbury, CT
Greet and assist guests by offering services, fulfilling special needs, and resolving conflicts.
03/29/2022: Monterey, CA
Ensure an outstanding customer experience through providing premier service.
04/02/2022: Juneau, AK
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Seasonal Customer Service Representative jobs
Ensure the accurate customer resolution by continually learning new and effective ways of providing excellent customer service.
02/20/2022: Norwich, CT
Maintain a working knowledge of customer service division products and services.
03/06/2022: Youngstown, OH
Work with the external team to stay updated on product and service knowledge.
03/18/2022: Lompoc, CA
Step 3: View the best colleges and universities for Seasonal Customer Service Representative.