1 Desktop Technician Job in Jersey, NJ
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TekWissenGroup is Hiring a Desktop Technician Near Jersey, NJ
Job Description:
Day to Day Work:
- As a Field Engineer 3, you will perform activities associated with installing, diagnosing, maintaining and servicing computer-related products, including but not limited to desktop & laptop computers, printers, network devices, standard software, and low-end servers at customer sites, and/or depot locations.
- This is a journeyman position for the typical desk side support technician.
- You will be directed by Help Desk, Service Desk, or script using standard methods, techniques, and tools.
- You will also apply personal knowledge to resolve product support issues that could not be addressed by the service desk.
- Your assignments will range in complexity from troubleshooting and repair to more difficult device repair, including reloading and re-imaging of PCs/laptops, and installing and optimizing HW/SW networking products.
Responsibilities
- Provides support for software, hardware and networking support for desktops, laptops and servers
- Provides maintenance and support on legacy products Supports Core, server products
- Performs disk replacement on enterprise storage products
- Installs and maintains PCs and associated software, networks, servers and peripherals
- Supports network products from operational and maintenance perspectives
- Performs installs, moves, adds and changes as required
- Tests and certifies PCs, networks, servers and client approved applications
- Provides follow-up on problems or escalation
- Maintains a high degree of professionalism in actions, demeanor and dress
- Insures customer satisfaction throughout the service delivery transaction
- Ensures client specific Service Level Agreements are met and incident and request tickets are updated accordingly within the ticketing system
TECHNICAL SKILLS Must Have
- Desktop/Laptop Repair
- Laptop/ Desktop server experience
Nice To Have
- Customer Facing Service, Windows 10/11 skills, MAC skills
TekWissen® Group is an equal opportunity employer supporting workforce diversity.
Job Types: Full-time, Contract
Pay: $22.86 - $25.00 per hour
Application Question(s):
- How many years of experience do you have with working with server hardware break/fix?
- How many years of Field Experience do you have?
- Do you have your A certification?
Ability to Relocate:
- Jersey City, NJ 07311: Relocate before starting work (Required)
Work Location: In person
Job Summary
Contractor | Full Time
$57k-71k (estimate)
05/12/2024
05/15/2024
The job skills required for Desktop Technician include Help Desk, Networking, Service Desk, etc. Having related job skills and expertise will give you an advantage when applying to be a Desktop Technician. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Desktop Technician. Select any job title you are interested in and start to search job requirements.
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Quotes from people on Desktop Technician job description and responsibilities
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Desktop Technician jobs
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Step 3: View the best colleges and universities for Desktop Technician.
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