10 Service desk technician Jobs in Kirkland, WA
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TEKsystems is Hiring a Service desk technician Near Kirkland, WA
Description :
This company is looking to bring on a Service Desk agent for a 12 month contract. They will come in working as an End User Support Tech meaning that they'll handle customer issues in person, via phone, via email, etc.
They need to have had previous experience within complex troubleshooting of hardware and software issues related to Windows 11, MS Office, etc.
This is a Hybrid schedule. 4 days onsite and 1 remote day. Remote day can change depending on coverage.
Top Skills' Details
Corporate Service Desk - Worked in a corporate Service Desk role prior. Preferably 2-3 years of experience. Coming from a true service desk background.
Not just apart of a service desk and there only duty was repurposing computers.
- Windows / MS Office - Strong knowledge in this area for troubleshooting.
- Active Directory - Password resets, account creation. Adding group memberships. Knowing how to move objects around within active directory to different OU's and manage group memberships.
- SCCM - Basic understanding of how this tool works.
Top Skills Details :
Customer Service, Active Directory, End User Support, MS Office, Exchange, Windows 7,Service desk, Windows
About TEKsystems :
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity.
We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia.
That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Last updated : 2024-04-27
Job Summary
Full Time
Business Services
$55k-68k (estimate)
04/28/2024
05/09/2024
teksystems.com
HANOVER, MD
1,000 - 3,000
1983
Private
JAY ALVATHER
$3B - $5B
Business Services
Related Companies
About TEKsystems
TEKsystems is an IT consulting firm that offers DevOps, cloud enablement, data analytics and cybersecurity services to businesses.
The job skills required for Service desk technician include Troubleshooting, Customer Service, Service Desk, Active Directory, etc. Having related job skills and expertise will give you an advantage when applying to be a Service desk technician. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service desk technician. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Service desk technician positions, which can be used as a reference in future career path planning. As a Service desk technician, it can be promoted into senior positions as a Help Desk Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service desk technician. You can explore the career advancement for a Service desk technician below and select your interested title to get hiring information.
If you are interested in becoming a Service Desk Technician, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Service Desk Technician for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Service Desk Technician job description and responsibilities
Moreover, technicians develop and deploy solutions for all computer-related problems and take action to resolve them whenever they arise.
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A help desk technician responds to customer queries to provide technical assistance.
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A good help desk technician has the right balance of knowledge, communication skills, and patience.
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Service Desk Technician support technology customers via phone, online and occasionally on-site.
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Service Desk Technician need a deep understanding of computer hardware and software.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Service Desk Technician jobs
Some service desks have specialized functions
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As technology changes, so too will the role of the service desk.
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Companies routinely hire a range of experience levels, from entry to expert, to handle their ongoing service delivery.
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As businesses grow, their need for competent help desk support will grow.
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Different businesses use different software and administration networks to accomplish help desk support, but many technical skills are transferrable.
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Step 3: View the best colleges and universities for Service Desk Technician.
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