3 IT - Help Desk Technician Jobs in Bellevue, WA
Sucker Punch Productions is Hiring an IT - Help Desk Technician Near Bellevue, WA
Sucker Punch is looking for a proactive Help Desk Technician who has passion for leveraging technology and software to solve problems and maximize our studio’s ability to create amazing AAA games. We are a collection of over 100 artists, designers and programmers in need of help desk personnel to assist with day to day maintenance and troubleshooting. Help desk will interact with all members of the team, and should have excellent communication skills, maintain a key sense of professionalism, be goal oriented, self-driven, and have a positive attitude. Sucker Punch prides itself on being a studio where the work is dynamic, challenging, and rewarding, and employees have the ability to have a big impact our games and studio as individuals. SPECIFIC RESPONSIBILITIES & TECHNOLOGIES
- *Support 300 Windows 10 workstations, with a focus on video performance for 3D modeling.
- *Support small number of Mac OS X machines (video / audio production)
- *Maintain inventory and asset tracking
- *Assist end users with email / printers / standard office troubleshooting
- *Deploy new user hardware and software
- *Deploy and track game development kits
- Monitor Jira ticketing system for wide range of user specific issues.
- Must be able to work full time, on site in Bellevue, WA.
- *Knowledge of Windows 10
- *2 years of experience installing and managing workstations
- Experience with remote user support a bonus.
- *Familiarity with gaming development kits preferred but not required
- *Experience with Confluence/Jira preferred but not required
- *Must be customer oriented
$82,600 - $109,000
Please review benefit information here: https://www.dzconnex.com/summary-of-benefits
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Job Summary
Full Time
$51k-62k (estimate)
03/15/2024
05/14/2024
suckerpunch.com
Bellevue, WA
100 - 200
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The following is the career advancement route for IT - Help Desk Technician positions, which can be used as a reference in future career path planning. As an IT - Help Desk Technician, it can be promoted into senior positions as a Help Desk Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary IT - Help Desk Technician. You can explore the career advancement for an IT - Help Desk Technician below and select your interested title to get hiring information.
If you are interested in becoming an IT Help Desk Technician, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an IT Help Desk Technician for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on IT Help Desk Technician job description and responsibilities
A help desk technician responds to customer queries to provide technical assistance.
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They help troubleshoot software and hardware concerns.
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To perform these technical tasks, help desk technicians often must employ non-technical skills like communication, customer service, problem solving and more.
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Working with computer vendor technical support desks and allied services as per the organizational procedures.
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Determine the best solution based on the issue and details provided by customers
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on IT Help Desk Technician jobs
Practice fixing common computer problems.
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Help desk technicians need a deep understanding of computer hardware and software.
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A good help desk technician has the right balance of knowledge, communication skills, and patience.
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Desktop Support Technician jobs need some computer knowledge, but not essentially a postsecondary degree.
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The Desktop Support Technician salary can range widely depending on their experience, location and other factors.
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Step 3: View the best colleges and universities for IT Help Desk Technician.
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