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Service desk technician
TEKsystems Charleston, SC
$50k-62k (estimate)
Full Time | Business Services 1 Week Ago
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TEKsystems is Hiring a Service desk technician Near Charleston, SC

TEKsystems is looking for Help desk for one of our top clients in the Charleston, SC area. They offer stability, growth, updated technology and more.

See the top skills & job description below.

Top Skills

1. Strong customer service skills

2. IT Knowledge (IT Degree / Certifications / Hands on experience)

Job Duties

Our client is looking for 10 help desk team members to join their current team to assist with a 3 4 month project over late summer and when our client is back in office.

These candidates will join a team of 9 helpdesk technicians. During the summer months, this team handles approximately 300-700 of tickets per day with a resolution rate of 60%.

All other tickets are escalated to various IT support teams

If you are interested please apply for this role!

About TEKsystems :

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity.

We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia.

As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change.

That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Last updated : 2024-05-11

Job Summary

JOB TYPE

Full Time

INDUSTRY

Business Services

SALARY

$50k-62k (estimate)

POST DATE

05/11/2024

EXPIRATION DATE

06/21/2024

WEBSITE

teksystems.com

HEADQUARTERS

HANOVER, MD

SIZE

1,000 - 3,000

FOUNDED

1983

TYPE

Private

CEO

JAY ALVATHER

REVENUE

$3B - $5B

INDUSTRY

Business Services

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TEKsystems is an IT consulting firm that offers DevOps, cloud enablement, data analytics and cybersecurity services to businesses.

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The job skills required for Service desk technician include Help Desk, IT Support, etc. Having related job skills and expertise will give you an advantage when applying to be a Service desk technician. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service desk technician. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Service desk technician positions, which can be used as a reference in future career path planning. As a Service desk technician, it can be promoted into senior positions as a Help Desk Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service desk technician. You can explore the career advancement for a Service desk technician below and select your interested title to get hiring information.

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If you are interested in becoming a Service Desk Technician, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Service Desk Technician for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Service Desk Technician job description and responsibilities

Moreover, technicians develop and deploy solutions for all computer-related problems and take action to resolve them whenever they arise.

03/20/2022: Newark, NJ

A help desk technician responds to customer queries to provide technical assistance.

01/13/2022: New Bedford, MA

A good help desk technician has the right balance of knowledge, communication skills, and patience.

01/19/2022: Alamogordo, NM

Service Desk Technician support technology customers via phone, online and occasionally on-site.

03/29/2022: Chattanooga, TN

Service Desk Technician need a deep understanding of computer hardware and software.

02/12/2022: Davenport, IA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Service Desk Technician jobs

Some service desks have specialized functions

01/24/2022: Poughkeepsie, NY

As technology changes, so too will the role of the service desk.

03/16/2022: Bergenfield, NJ

Companies routinely hire a range of experience levels, from entry to expert, to handle their ongoing service delivery.

02/15/2022: Las Cruces, NM

As businesses grow, their need for competent help desk support will grow.

01/27/2022: Florence, AL

Different businesses use different software and administration networks to accomplish help desk support, but many technical skills are transferrable.

03/30/2022: Columbia, SC

Step 3: View the best colleges and universities for Service Desk Technician.

Butler University
Carroll College
Cooper Union
High Point University
Princeton University
Providence College
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