The Hiller Companies, LLC has an immediate opening for Fire Alarm Service Technician.

Hiller offers fire protection and life safety products and services that are preserving lives and property all around the world. Headquartered in Mobile, Alabama, Hiller extends its reach globally as well as in domestic markets with offices across the United States. For more than 100 years, we have been laser-focused on one goal – making the world a safer place. We are proud to be on the forefront of technology and innovation by creating adaptable safety solutions. As we continue to grow and expand our life safety footprint, we pledge to keep our customers top of mind while striving to design, install and service the most compliant, reliable systems available.

Job Summary: Fire Alarm Service Technicians are responsible for inspecting, maintaining, and repairing Fire Alarm systems and associated interface equipment. The Fire Alarm Service Technician will perform both routine inspection, scheduled repairs, and emergency service calls.

Job Responsibilities:

• Perform routine service and maintenance tasks on fire alarm systems in commercial, industrial, and residential buildings. This includes inspecting, testing, cleaning components, and verifying system functionality.
• Identify and diagnose issues with fire alarm systems. Troubleshoot and repair faulty components, wiring, and equipment to restore optimal system performance.
• Provides customer instruction on system operation and functionality.
• Ability to manage job scheduling and job progress in an efficient and cost-effective manner, with a strong focus on quality.
• Respond to service requests, must be able to accurately diagnose fire alarm system malfunctions and adjust, repair, or replace equipment as needed to bring into compliance.
• Provide exceptional customer service to clients by addressing their inquiries, concerns, and service requests promptly and professionally. Educate customers on fire alarm system functionality, best practices, and emergency response procedures.
• Complete and submit all required task-related, activity, productivity, and other documentation in a timely manner.
• Making sure all work complies with relevant codes and regulations.
• Demonstrate an understanding of and follow all safety regulations and practices.
• Ensure proper Maintenance and care of equipment – trucks, lifts, tools, etc.

Hiller is a drug-free workplace, an equal opportunity employer and ADA compliant.

We are proud to operate according to our Core Values: Passion to Perform, Trust to Act, Act Responsibly, and Make it Fun.

We offer competitive pay and most employee benefits start from the first day of employment, including:

• Medical, Dental & Vision Insurance
• 401(k) with fully vested employer matching funds
• Company Paid & Voluntary Life Insurance
• Voluntary Short Term & Long Term Disability Insurance
• PTO
• 8 Paid Holidays

Education, Licensure & Certifications:

• High School Diploma or GED Equivalent
• NICET Level II Certification preferred.

Experience:

• 2 years of experience, preferably in fire/life safety industry or a related field is preferred.

Knowledge, Skills, Capabilities:

• Knowledge of safety regulations and best practices in the FLS industry.
• Knowledge of NFPA code requirements
• Ability to work under pressure, meet deadlines, and adapt to changing priorities

Physical Requirements:

Employee will be required to:

• Lift up to 50 pounds
• Work for up to 8 hours per day:
  • On ladders
  • At height
  • Use hand and power tools
  • Operate specialized equipment, aerial lifts, etc.
  • On feet, climbing, bending over, picking up, overhead, etc.