Is your sole mission is to provide the highest quality member experience? Working here, you’ll get to participate in a strong culture centered around service, professionalism, and growth.

Apply now for consideration!

Responsibilities :

• Answer an average of 80-100 calls per day by addressing members inquiries, solving problems and providing new product information.
• Answer members telephone calls promptly and in an appropriate manner
• Answer inquiries on banking products including checking, savings, loans and lines of credit
• Document all customer inquiries and comments thoroughly and quickly
• Maintain good business relations with members, courteously and promptly resolving member problems or questions, and effectively assisting with member account problem
• Determine members financial service’s needs, and recommend services and products that address these needs
• Collect member loan payments.

Qualifications :

• 1-2 years of recent call center experience required, banking / financial experience is preferred
• Strong communication skills
• Strong computer and typing skills
• High school diploma / GED

About TEKsystems :

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity.

We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia.

As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change.

That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Last updated : 2024-04-27