1 Helpdesk technician Job in Owings Mills, MD
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TEKsystems is Hiring a Helpdesk technician Near Owings Mills, MD
Top Skills :
- Active Directory
- Ticketing System
- Windows 10
- Microsoft Office Suite
- VPN Support
- VDI Support
- Remote Tool
- Printer Support
- Customer Service
Description :
This person will be providing phone and remote technical support to users across the country. They will be using a ticketing system to document tickets, which could range from printer, network, and VPN connectivity, to troubleshooting Microsoft Office Suite, virtual desktops, and Windows 10 issues.
This individual must also have some VPN support experience, as well as Active Directory support (resetting passwords, unlocking accounts).
Additional Skills & Qualifications :
About TEKsystems :
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity.
We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia.
As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change.
That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Last updated : 2024-05-21
Job Summary
Full Time
Business Services
$51k-63k (estimate)
05/22/2024
06/04/2024
teksystems.com
HANOVER, MD
1,000 - 3,000
1983
Private
JAY ALVATHER
$3B - $5B
Business Services
Related Companies
About TEKsystems
TEKsystems is an IT consulting firm that offers DevOps, cloud enablement, data analytics and cybersecurity services to businesses.
The job skills required for Helpdesk technician include Troubleshooting, Customer Service, Technical Support, Active Directory, Microsoft Office, VPN, etc. Having related job skills and expertise will give you an advantage when applying to be a Helpdesk technician. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Helpdesk technician. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Helpdesk technician positions, which can be used as a reference in future career path planning. As a Helpdesk technician, it can be promoted into senior positions as a Help Desk Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Helpdesk technician. You can explore the career advancement for a Helpdesk technician below and select your interested title to get hiring information.
If you are interested in becoming a Helpdesk Technician, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Helpdesk Technician for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Helpdesk Technician job description and responsibilities
Help desk technicians need a deep understanding of computer hardware and software.
04/03/2022: Nashua, NH
An help desk technician is a professional who provides technical support and assistance to customers, whether on the phone or in person.
02/07/2022: Frankfort, KY
Held desk technician must be customer-oriented and patient to deal with difficult customers.
01/25/2022: Port Arthur, TX
will be able to answer queries on basic technical issues and offer advice to solve them.
02/04/2022: Gulfport, MS
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Helpdesk Technician jobs
Determining the best solution based on the issue and details provided by customers
01/22/2022: Portsmouth, OH
To perform these technical tasks, help desk technicians often must employ non-technical skills like communication, customer service, problem solving and more.
01/25/2022: El Paso, TX
Proven experience as a help desk technician or other customer support role.
01/31/2022: Oklahoma City, OK
Help desk technician must have good technical knowledge and be able to communicate effectively to understand the problem and explain its solution.
04/16/2022: Erie, PA
Step 3: View the best colleges and universities for Helpdesk Technician.
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