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Description:
The purpose of the IT deskside services technician role is to provide high-quality technical support to end-users within the organization. The technician will be responsible for troubleshooting and resolving hardware and software issues, providing technical assistance for network connectivity, and ensuring that all IT systems are functioning efficiently. Additionally, the technician will be responsible for installing, configuring, and maintaining hardware and software systems and providing training and support to end-users on new and existing technology.
The ultimate goal of this role is to ensure that all IT systems are operating at optimal levels, and that end-users have access to the tools and support they need to perform their job duties effectively.
Skills:
Desktop, Help desk support, ticketing system, Customer service
Additional Skills & Qualifications:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Full Time
Business Services
$47k-58k (estimate)
05/12/2024
05/17/2024
teksystems.com
HANOVER, MD
1,000 - 3,000
1983
Private
JAY ALVATHER
$3B - $5B
Business Services
TEKsystems is an IT consulting firm that offers DevOps, cloud enablement, data analytics and cybersecurity services to businesses.
The job skills required for Helpdesk Support Technician include Troubleshooting, Customer Service, Technical Support, Service Desk, Networking, Computer Science, etc. Having related job skills and expertise will give you an advantage when applying to be a Helpdesk Support Technician. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Helpdesk Support Technician. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Helpdesk Support Technician positions, which can be used as a reference in future career path planning. As a Helpdesk Support Technician, it can be promoted into senior positions as a Help Desk Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Helpdesk Support Technician. You can explore the career advancement for a Helpdesk Support Technician below and select your interested title to get hiring information.