IMMEDIATE CALL CENTER REPRESENTATIVES NEEDED, IMMEDIATE START

FULL TIME POSITION THAT OFFERS LONG TERM STABILITY AND ROOM FOR ADVANCEMENT

$20/HR

VALLEY STREAM, NY (IN OFFICE, NOT REMOTE)

FULL TRAINING PROVIDED

Qualifications:

• 2 years of customer service experience
• Ability to manage high volume phone calls
• Excellent communication skills
• Microsoft Office proficient

Responsibilities:

• Manage large amounts of inbound and outbound calls in a timely manner
• Follow communication “scripts” when handling different topics
• Identify customers’ needs, clarify information, research issues and provide solutions and/or alternatives
• Seize opportunities to upsell products when they arise
• Build sustainable relationships and engage customers by taking the extra mile
• Keep records of all conversations in our call center database in a comprehensible way
• Frequently attend educational seminars to improve knowledge and performance level
• Meet personal/team qualitative and quantitative targets

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.