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This opportunity is an entry-level position into a Fortune 100 Financial Institution. This opportunity will provide hands-on training and development into a team specific specialization of core member service and loan application processes.
A high-level of professionalism and strong customer service experience is required.
Objective :
To respond to inquiries and requests from members and other individuals within a 24 / 7 high volume, schedule-driven and structured contact center operation (CCO).
Provide information regarding banking products and services demonstrating knowledge, active listening, multiple system adaptability and engagement methods to ensure optimal member experience and customer service.
Perform transactions or related functions for savings, checking, consumer loans, credit cards, IRAs and / or other accounts.
Advise members of other products and services that may fit their needs and provide opportunities for positive member interaction.
Description :
Requirements :
Work Environment :
About TEKsystems :
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity.
We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia.
As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change.
That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Last updated : 2024-03-07
Full Time
Business Services
$34k-42k (estimate)
03/09/2024
04/10/2024
teksystems.com
HANOVER, MD
1,000 - 3,000
1983
Private
JAY ALVATHER
$3B - $5B
Business Services
TEKsystems is an IT consulting firm that offers DevOps, cloud enablement, data analytics and cybersecurity services to businesses.
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