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Customer service agent
Envoy Air Pensacola, FL
$35k-44k (estimate)
Full Time | Transportation 3 Months Ago
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Envoy Air is Hiring a Customer service agent Near Pensacola, FL

Overview

Come and work for Envoy Air, an American Airlines Group Company, at PNS and watch your career take off! You will join a stable, FUN, secure, and fast-growing team committed to providing outstanding customer service.

We are hiring immediately, with no experience required!

Pay rate : $15.97 / hour

Responsibilities

What’s in it for you?

  • Travel for free with your family and friends on flights across the American Airlines global network.
  • Comprehensive benefits package which includes health, dental, prescription and vision coverage so you stay healthy.
  • Participate in our 401(k) program starting on your first day of employment! In addition to helping you save for your future, Envoy offers a company match after one year of employment.
  • In this entry level position , you can enjoy paid on the job training and development programs to take your career to the next level.
  • Both full-time and part-time positions available.
  • Flexibility through the ability to trade shifts, as well as available overtime if you are an overachiever.
  • Take advantage of our major discounts on hotels, cars, cruises and more and become a travel planning expert.

What you will be doing!

Do you find joy and satisfaction in helping people? As a Customer Service Agent, you will leave everyday feeling fulfilled because you have the power to create a positive start to a passenger’s trip.

  • This position provides the perfect balance if you enjoy computers and learning new programs. You will be able to utilize our reservation / ticketing software to rebook itineraries and issue boarding passes all while interacting with customers in a courteous, efficient, and friendly manner.
  • No time for the gym? No problem! You will get a good workout in while lifting the customers’ bags onto the belt and seeing them off to their destination.
  • This is not a repetitive 9-5 job. Our shifts may vary and include irregular and / or extended hours, weekends, and holidays.

Make Envoy your long-term career as the shifts become better and better the longer you are with the company!

Qualifications

Requirements :

  • Must be able to carry, bend, lift and turn with bags weighing up to 75 pounds.
  • 18 years or older.
  • High school diploma, GED, or international equivalent.
  • Ability to pass a pre-employment drug screen and background check.
  • Authorized to work in . without sponsorship.

Explore and gain more insight into Envoy Air at the following link :

Envoy Air is an Equal Opportunity Employer Minorities / Women / Veterans / Disabled / LGBT.

Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights.

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Last updated : 2024-02-26

Job Summary

JOB TYPE

Full Time

INDUSTRY

Transportation

SALARY

$35k-44k (estimate)

POST DATE

02/28/2024

EXPIRATION DATE

04/28/2024

WEBSITE

envoyair.com

HEADQUARTERS

SWANTON, OH

SIZE

7,500 - 15,000

FOUNDED

1998

TYPE

Private

CEO

TAMMY MICHALKIEWICZ

REVENUE

$1B - $3B

INDUSTRY

Transportation

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Envoy is an airline company that provides passenger and freight transportation services.

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The following is the career advancement route for Customer service agent positions, which can be used as a reference in future career path planning. As a Customer service agent, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer service agent. You can explore the career advancement for a Customer service agent below and select your interested title to get hiring information.

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If you are interested in becoming a Customer Service Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Agent for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Service Agent job description and responsibilities

A Customer Service Agent role focuses on providing customer support and service, ensuring optimal services and client satisfaction.

02/02/2022: Lancaster, PA

Customer Service Agent are the front-line support within organizations that sell products and services to consumers and businesses.

01/18/2022: Florence, SC

The duties and responsibilities of the customer service agent hover around building and sustaining strong and profitable business relationship with customers and potential customers.

12/23/2021: Madison, WI

Sometimes, customer service agents get calls that are easy to manage, such as a customer who simply wants to change account details, while other calls may be more challenging.

12/18/2021: Alexandria, LA

Some customer service agent jobs are sales based, meaning the agents are responsible for selling products and services or ensuring that customers continue to purchase products.

01/19/2022: Gary, IN

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Service Agent jobs

Although the Bureau of Labor Statistics notes that most employers don’t require a college degree for customer service agents, the majority do prefer that candidates have at least a high school diploma or GED.

01/11/2022: Evansville, IN

With customer service, customer support and customer experience, required.

01/09/2022: Youngstown, OH

When hiring for a customer service agent, communication skills are one of the first things that are looked at by the organization.

01/17/2022: Providence, RI

Agents must be trained and mentored to develop a positive approach towards handling customer queries.

01/25/2022: Newark, NJ

A customer service representative must be a good listener.

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Step 3: View the best colleges and universities for Customer Service Agent.

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