Description :

This is a phone-based customer service position supporting a government customer. Logistical Support Customer Service Representative (CSRs) in this position will be responsible for providing support through phone and email correspondence with customers.

The activities associated with this position include identifying and prioritizing the customer’s request, documenting pertinent information, conducting research to provide resolution or escalation of the call if required.

Successful candidates will have a customer service orientation, be fast learners able to adapt to new information, problem solve and possess excellent research skills.

Skills :

Customer service, Help desk support, Troubleshooting, Call center, Technical support

Top Skills Details :

Customer service,Help desk support,Troubleshooting,Call center,Technical support

Additional Skills & Qualifications :

Strong organization and communication skills. Call center or Help Desk experience.

Experience Level : Intermediate Level

Intermediate Level

About TEKsystems :

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity.

We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia.

As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change.

That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Last updated : 2024-02-26